Job description

Join the ranks of our busy hardware and building materials stores. You'll become part of the team that provides Ace's friendly and helpful customer service. This position requires a good attitude and a smile!

Location: Smith Ace Hardware and Lumber 3 Station Square, Rockport, MA across from MBTA Commuter Rail Rockport line with access from Boston, Lynn, Beverly, and the greater Boston area.

General Summary
The Cashier is responsible for register transactions involving the sale and/or return of merchandise.
This position is required to work weekends, please do not apply if you are not able to work weekend hours

Essential Duties & Responsibilities
Include the following. Other duties may be assigned. Must be willing to work weekends.

Customer Service

• Project a positive representation of Smith Ace Hardware and Lumber.
• Greet customers entering and throughout the store. Thank customers by name, when possible, when they are leaving the store.
• Project a friendly, outgoing demeanor; work well with customers as well as associates.
• Clear customer checkout lines quickly and efficiently.
• Answer and monitor all calls and pages promptly, courteously and effectively.
• Communicate any problem or issue that requires management assistance.
• Continually build product knowledge base and possess the ability to assist customers with store layout and product location.
• Assist in pricing, stocking, marking and bagging of merchandise.

Register Operations

• Follow all cash register transaction procedures.
• Adhere to any Store Support Center program or promotion that may require implementation at the cash registers.
• Basic math and money counting skills.

Front End Appearance and Upkeep

• Keep the front end, including checkout areas and entrance doors neat and clean at all times. Face and dust front end.
• Assist with keeping impulse counters stocked and faced, rotate fresh merchandise in as seasons change.
• Ensure distribution of current sales flyers to customers in store.
• Ensure forms and supplies are stocked at all times.
• Assist with decorating the front end according to the Store Support Center program.
• Call for cart pickups when necessary.
• Inform management when merchandise returns need to be put away.
• Perform all other duties as assigned.

Please apply with an Application and/or Resume, or come in to the store to fill out an application.

Other Essential Requirements
Weekend availability required.

Education/Training
High School or GED equivalent.

Experience
Cashier experience preferred. Customer service experience preferred. Will train.

Physical Demands
Standing up to 8 hours per shift, walking, lifting (up to 25lbs) and climbing.

About Smith Ace Hardware and Lumber
Smith Ace Hardware and Lumber is a family owned and operated business in operation for 148 years. A neighborhood store, where the employees are familiar faces, we stock a wide range of hardware, plumbing supplies, power tool and hand tools, paint and stain, and home & garden care products.
Local builders and home owners take advantage of a neighborhood lumber yard for what they need to get the job done: from southern yellow pine flooring, mahogany fencing and a variety of plywood and composite building materials. Our knowledgeable staff is always here to help you. L.E.Smith 1874 Inc., also owns and operates: Hometown Ace Hardware in Gloucester, MA and Crackerjacks/Whistlestop Market in Rockport, MA.

Notice to Applicant about this Employer: You are applying for a job with an independently owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store, not Ace Hardware Corporation. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, and will have no control over interviews and/or hiring decisions, does not control and is not responsible for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. Ace Hardware Corporation is not the employer for this position. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation.

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