This is professional work at the supervisory level in planning and coordinating the activities of social service programs or projects. The work requires an understanding and application of theories, principles and practices of social work, management, and fiscal administration usually gained through degree granting schools, or an equivalent level of practical knowledge gained through experience. Schedules, assigns, monitors, reviews and evaluates the work of assigned subordinates. Contacts with staff, clients and others require skills in understanding and/or influencing people and are important in providing client services. Skills of persuasiveness or assertiveness as well as sensitivity to others' point of view are often required to influence behavior, change an opinion, or turn a situation around. The work is standardized in that tasks are covered by substantially diversified procedures, and because of changing priorities, or differing situations, the employee has the latitude to consider which of the many procedures should be followed and in what sequence. Work is performed primarily in an office environment though the employee may be required to make field visits to clients in order to provide or ascertain services needed. The physical demands consist mainly of occasionally lifting and moving light objects weighing less than 40 pounds and visiting clients who are homebound, in hospitals, or in nursing homes. Operates standard office equipment such as personal computers using word processing, spreadsheet, database, and other related software, peripheral and electronic devices, copiers, calculators and other standard office equipment. Operates a motor vehicle. The work is performed under limited supervision where the work assignments are subject to established procedures, practices, precedents, methods, techniques and well-defined policies, and the worker plans and organizes the work, determines his or her own priorities, and the work is reviewed, usually after the fact, in terms of quality, timeliness, and for adherence to established methods and policies.

LICENSING/CERTIFICATION/REGISTRATION:

The City of Jacksonville is an Equal Opportunity/Equal Access Employer and will provide equal opportunity to all employees and applicants in compliance with all applicable federal and state employment laws and the current interpretation of employment discrimination by the United States Equal Employment Opportunity Commission, as set forth in Directive 0528 . There shall be no discrimination or harassment against any person with regard to race, color, sex (including pregnancy), sexual orientation, gender identity or expression, religion, political affiliation, national origin, disability, age, marital status, veteran status, or any other impermissible factor in recruitment, hiring, compensation, training, placement, promotion, discipline, demotion, transfers, layoff, recall, termination, working conditions and related terms and conditions of employment.