Job description
Stefanini is looking for Software Engineer Consultant/Expert at Remote Location
For quick apply, please reach out to Utkarsh Dutt:
Phone: 248-263-3997
Email: utkarsh.dutt@stefanini.com
Position Description:
Position Description:
Assist Customer - Global Contact Center Technology provides technical solutions for global Contact Centers supporting dealer and consumer customers. The core technology stack includes Microsoft Dynamics 365, CafeX, Informatica, Asute and both Azure and PCF cloud environments. The high-level objective of the Assist Customer is to improve the customer experience by making customer and vehicle data readily available to contact center agents. This position is a part of the Assist Customer DevOps team. Responsibilities include: · Build and deployment process of various components including Dynamics CRM, PowerApps, Microsoft Azure, USD, and Dealer portal · Perform software and product updates per Sefanini Contact Center and/or vendors recommendations · Participate and contribute to technical discussion with various key stack holders including Product Owners, Cloud Operations, and vendors · Assist/lead issue triage, analysis, and resolution in production environment · Actively participate in DevOps Product Delivery Organization (PDO) agile ceremonies · Provide technical consulting support PDO teams
Skills Required:
· Hands on with Dynamics 365 · Hands on Azure Cloud and Azure DevOps · Hands on Powershell/JavaScript/YAML · Hands on Deploying Dynamics/Azure application · Demonstrated knowledge of Microsoft Dynamics (CRM)/Azure administration · Demonstrated knowledge of CI/CD pipeline automation and DevOps principles · Demonstrated knowledge of Dynamics 365 Customer Service (Power Platform/Dataverse)
Skills Preferred:
· Hands-On Experience on .NET/C#/Visual Studio/ASP.NET MVC, Azure SQL Server/Data Export Service (or Azure Synapse)/SSIS (or Azure Data Factory) · Experience in Power Apps Build Tools (CI/CD/YAML Pipelines) · Experience in Azure Logic Apps/Power Automate (Cloud Flows) · Experience in Azure Command Line Interface (CLI) · Experience in Azure Key Vault/Managed Identity · Experience in Azure Monitor/Application Insights · Experience in Azure Active Directory (AAD)/oauth 2.0 · Experience in Canvas Apps/Power Apps Portals · Experience in Azure Function Apps/Azure Service Bus
Experience Required:
· Hands on with Dynamics 365 · Hands on Azure Cloud and Azure DevOps · Hands on Powershell/JavaScript/YAML · Hands on Deploying Dynamics/Azure application · Demonstrated knowledge of Microsoft Dynamics (CRM)/Azure administration · Demonstrated knowledge of CI/CD pipeline automation and DevOps principles · Demonstrated knowledge of Dynamics 365 Customer Service (Power Platform/Dataverse)
Experience Preferred:
· Hands-On Experience on .NET/C#/Visual Studio/ASP.NET MVC, Azure SQL Server/Data Export Service (or Azure Synapse)/SSIS (or Azure Data Factory) · Experience in Power Apps Build Tools (CI/CD/YAML Pipelines) · Experience in Azure Logic Apps/Power Automate (Cloud Flows) · Experience in Azure Command Line Interface (CLI) · Experience in Azure Key Vault/Managed Identity · Experience in Azure Monitor/Application Insights · Experience in Azure Active Directory (AAD)/oauth 2.0 · Experience in Canvas Apps/Power Apps Portals · Experience in Azure Function Apps/Azure Service Bus
Education Required:
N/A
About Stefanini Group
The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like Americas, Europe, Africa and Asia, and more than 400 clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting, company with global presence. We are CMM Level 5 company.
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