Song UK&I Business Operations
Career Level: 6 - Senior Manager

Location: Dublin - Ireland

The UKI Song Business Operations Senior Manager will support the Business Lead and Leadership team in shaping and driving the business as the Service moves forward with the new Operating Model and Brand Strategy Destination.

This individual will contribute to the planning and operationalization of the initiatives and business through business process execution, by providing management information and analysis and driving interventions and process improvements. Reporting to the Song Business Lead and the UKI MU Business Operations Lead, under the current organization structure.

Specific responsibilities and accountabilities include, but are not limited to:

Program management

• Supporting the UKI Business Lead and Leadership Team in the mobilization of our new operating model including strategy development, resourcing planning and management, people development, communication and engagement, and other key initiatives around our brand strategy. This may involve co-ordination with key stakeholders outside of Business Operations. Business Growth and performance.
• Support Leadership team to craft and implement our vision and strategy in alignment with the overall global Song vision and priorities.
• Program manage and facilitate processes and initiatives that MU Operations leads embark on to drive.
• Provide project management support and link with key support functions within Accenture Song team

Business Operations Support

• Directly support the UKI Business Lead to drive and improve key business processes, ensuring compliance at all times. This includes analysis and understanding of key performance metrics to drive consequent performance improvements/adjustments to the forecasted plan and cost model.

Provide management information, analysis and recommended decision support to the Business Lead and wider Leadership team. Identify and investigate areas of low performance and help develop remediation actions where needed, in areas such as:

• Capability development;
• Headcount, Productivity, Supply/Demand and Recruitment;
• People Engagement;
• Continuous improvements/enhancement to existing programmes
• Drive mobilisation activities to support new business strategies, providing coaching and guidance on the implementation of operational processes i.e. Regional Strategy – new locations across UKI

Ability to pull and analyze data around staffing, pipeline management, growth and gap analysis.
Measure and lead strategic growth expectations per strategy/plan.
Ensure alignment to the wider UKI MU operational priorities (such as growth, productivity metrics, and UKI wide initiatives).
Collaborate with Marketing and Communications to establish/coordinate appropriate activities structured around our operating model and communication strategy to create a strong Community of Practice.

Relationship Management

• Act as a Trusted Advisor to the UKI Song Business Lead and wider Leadership Team and collaborate with market leadership.
• Develop a professional network and close collaborations key Operations, HR, and Finance professionals to ensure alignment with business processes and operational priorities.

Qualifications

• Business Operations/PMO/Finance Background
• Highly flexible, adaptable, and able to work under pressure and quickly changing priorities.
• Self-motivated, with a high degree of self-reliance and responsibility to own issues and actions.
• Strong Project Management, Relationship Management
• Ability to influence without direct authority to drive action at all levels.
• Understanding of creative agency functions
• Operating Design/Process Design/Governance Design a plus

Does this appeal to you? If so, we wish to hear from you!

Please advise if you have any particular requirements, so we can look into arranging reasonable adjustments to the recruitment process. You can contact us at accessIErecruitment@accenture.com

What’s in it for you:

At Accenture Ireland, in addition to a competitive base salary, you will also have an extensive benefits package which includes pension, private health insurance, discounted gym membership, emergency caring facilities, and 2 days’ leave per year for charitable work of your choice! Flexible working arrangements can be discussed depending on the position.

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.

Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at accenture.com.

Applications will be accepted until 9th of December.

Accenture reserves the right to close the role prior to this date should a suitable applicant be found.