Position Summary

The Sourcing Specialist is a key member of the exterior services vendor sourcing team and is responsible for the hiring and on-boarding of service partners to perform landscape maintenance, snow removal, lot sweeping and other contracted services. In this role you will identify, pre-qualify and establish relationships with qualified service providers in different markets. You will be responsible to negotiate contracts, manage profitability of deals, and initiate services on time for client contracted accounts.

Essential Duties and Responsibilities

Job responsibilities include but are not limited to:

• Continuously works to identify and qualify new service partners in assigned markets and service lines. Establishes and maintains working relationships with service partners.
• Negotiates pricing with service partners for contracted services while maintaining expected margins.
• Ensures timely, smooth start up and initial service on new client accounts.
• Works with Account Coordinators and Operations Supervisors to replace underperforming service partners.
• Obtains pricing from service partners during RFP process.
• Ensures through the on-boarding process that new service partners meet all compliance requirements prior to initiating service.
• Works with operations teams when applicable to start up services.
• Deciphers and communicates Statement of Work (SOW) variations and requirements to subcontractors.
• Communicates with service partners and contract compliance to ensure we have all the correct documentation.
• Ensures service partner training on the KBS Presence Software Application.
• Adjusts work schedule during snow season or high peak periods when necessary.
• Assists Manager with special projects, reporting, team over site and manage daily workflows.
• Helps coordinate and communicate with Regional Teams daily to assure a smooth service partner transition to operations.
• Tracks and records onboarded service partners.
• Maintains accurate records on service partner responses, pricing, capabilities, past performance, etc.
• Works closely with contract compliance team to ensure service partners meet standards for compliance.
• Assists Strategic Accounts and Sales team in pricing activities.
• Maintains a consultative relationship with cross-functional business functions

Additional Duties and Responsibilities

Other duties as required by management.

Knowledge, Skills and Competencies

Knowledge:

• Landscape and Snow industry
• Customer relations and retention
• Vendor management
• General contract and compliance management
• Management communication
• MS Office Suite. Including expert proficiency in Excel

Skills:

• Verbal and written communication
• Conflict management skills
• Ability to navigate varying requests
• Ability to analyze and disseminate data through reports
• Attention to detail
• Priority setting
• Coaching and team collaboration

Strategic planning Competencies:

• Listening
• Adaptability
• Multitasker with strong sense of accuracy and urgency
• Honesty and integrity

Educational Qualifications/Job Experience Requirements

• Prior management and leadership in the landscaping and snow removal industry a plus
• High school or GED required; Associates’ or Bachelors’ degree in business is preferred

Working Conditions/Physical Requirements Schedule:

• Fulltime: Regular workweek schedule (M-F)
• During inclement weather additional work scheduling may be required, including weekends and holidays

The working conditions and physical environments described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical requirements:

• Requires eye-hand coordination and manual dexterity sufficient to frequently operate a keyboard, telephone, copier, calculator and other office equipment
• Requires prolonged sitting. May require some bending, stooping, twisting, and/or stretching from seated or standing positions
• Requires normal range of hearing and eyesight to record, prepare and communicate appropriate information via telephone or computer
• Requires moderate to intense concentration due to complexity and/or need to meet deadlines, and flexibility to readily adapt to a changing environment
• Must be able to lift 10 lbs. or more

Environment:

• General office
• Site environment may have varying workstations and varying interactions with customers and staff
• Working conditions may include small spaces, dust, fumes/odors, hot/cold temperatures, inside/outside noise

Travel:

• Occasional travel may be required (but not generally part of daily responsibilities)

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