Join us in writing the next chapter of the Carton House story.

There has never been a more exciting time to embark on a career with us. Carton House has re-opened as the first and only member of the Fairmont Hotel and Resorts brand in Ireland, one of the worlds most storied hotel brands.

We invite you to join us in writing the next chapter of the Carton House story. We want to meet people with a passion for service, innovation and going the extra mile for both our guests and colleagues. In doing so, we offer a workplace that puts excellence and innovation at the forefront while championing a diverse and inclusive team.

We are currently recruiting aSpa Receptionistto join the Spa & Wellness team at Carton House.

Key Responsibilities:

• Present a professional appearance and ensure all guests receive a genuine courteous welcome on arrival/ departure.
• To anticipate guests needs whenever possible in order to enhance quality of service and exceed clients expectations.
• To assist in positively promoting service / products within the Resort and maximize every sales opportunity.
• Be aware of Resort promotions or special activities.
• Continually aim to improve our guests experience, ensure our highest levels of customer satisfaction.

The successful candidate will:

• Excellent people skills.
• Passion, energy, enthusiasm.
• A good understanding of hotel operation.
• Excellent communication skills with excellent spoken & written English.
• Previous experience in a similar role is essential.
• Knowledge of booking and POS system a strong advantage.
• Shift work and flexibility is required in this position – applicants must be available for 6am -3pm or 3-10pm rosters including mid-week and weekends.

Why work for Carton House, A Fairmont Managed Hotel?

• To be part of Accor’s large global hospitality network.
• Employee benefit card offering discounted rates in Accor Hotels worldwide.
• Learning and development opportunities.
• Employee Assistance Programme.
• Strong team focus and team atmosphere.
• Meals and uniform are provided.
• Free parking.
• Team-building and social events organised throughout the year in line with our successful Awards and Recognition Scheme.
• Training is provided both on-the-job and through organised training seminars with both internal and external trainers.