Job description
The Patient Educator Specialist is primarily responsible for facilitating and performing 1:1 (and sometimes group-based) Home Modalities education to in-center patients, with a special focus on patients within their first 90 days of dialysis (i.e. incident patients). Other responsibilities include mentoring, teaching, supporting, and working closely with the Home Ambassadors from each of the in-center facilities in the region, as well as providing meaningful and regular Home Modalities education to teammates in the region, by coordinating facility Peritoneal Dialysis (PD) Lunch & Learns and supporting educational segments in Home Rooms. The Regional Patient Educator is also responsible for facilitating communication and follow up between in-center and Home clinics, ensuring that patients have a timely and smooth transition to Home.
Ideal Candidates will perform
Individual Patient Education
Meets with all potential candidates, including prevalent patients, for Home dialysis to provide necessary education/materials and help identify and overcome barriers. Meets with all new starts within 3 weeks of patients’ first day of dialysis
Engages with patients and teammates using Right Thinking, exemplifying a high level of integrity and compliance, empowering patients through superior education and honoring their choice
Models DaVita mission and values to all new and current Home Ambassadors
Maintains current clinical knowledge of Home Modalities and ensures that education needs are met in accordance with DaVita’s policies, procedures, and guidelines
May participate in the development and ongoing revision of educational materials
General Home Education
Participates in clinic lobby days (i.e. patient-focused), lunch and learns (i.e. teammate-focused), and home rooms as directed by the Home Program Manager
Home Ambassador Support
Provides support to Home Ambassadors in basic reporting and documentation skills, Match-D utilization, knowledge/communication development, and accountability measures
May participate with FA in helping select facility Home Ambassadors and in providing appropriate training to encourage Home Ambassador retention
Reporting and tracking
Reports Key Performance Indicators to HPM bi-weekly, including # of clinics visited, # of patients educated, # of patients who selected a home modality, and # of patients converted to Home in that time period.
Tracks progress of patients in transition from ICHD to a Home modality in detail, partnering with Home teams to be sure all necessary steps have been taken without delay
In addition to new admit patient education the educator would also be required to support Chronic Kidney Disease Education within the local community to increase awareness about Kidney Disease.
Candidate must be CCHT certified
What We’ll Provide:
More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.
- Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
- Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
- Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed Diversity & Belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and an affirmative action employer. As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
Salary/ Wage Range
Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits
At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed Diversity & Belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and an affirmative action employer. As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
Salary/ Wage Range
Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits
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