Job description

Staffing Coordinator

Job Summary:

Under the general supervision of the General Manager/Owner, coordinates human resources activities for the office. Responsible for overall recruitment and retention activities including employment, compensation, benefits, and related actions. Complies and maintains office personnel records. Orients and supervises Comfort Keepers® and maintains complete personnel files according to Comfort Keepers® policies and procedures.

Minimum Qualifications:

High School diploma or GED and two years human resource experience and/or training. Experience in health care or other service industry preferred.

Essential Functions:

• Orients Comfort Keepers and maintains current employee files in accordance with policies and procedures.
• Records employee information such as personnel data, compensation, benefits, tax data, attendance, performance reviews, evaluations, and termination date and reason.
• Updates employee files to document personnel actions and to provide information for payroll and other uses.
• Schedules shifts and hours by matching caregiver qualifications and availability to client’s needs.
• Communicates new assignments and/or schedule changes to caregivers and clients.
• Weekly phone calls to caregivers to communicate any necessary needs, as well as, develop and gain rapport with caregivers.
• Processes either manually or via computer, the data necessary to initiate accurate payroll and billing processes.
• Participates in on-call rotation as assigned. Participates in client case conferences as requested by immediate supervisor.

Knowledge, Skills, Abilities:

• Experience in recruitment, hiring, and administration of benefits and compensation programs and other Human Resources programs.
• General knowledge of employment laws and practices.
• Excellent computer skills in a Microsoft Windows environment. Must include Excel and demonstrated skills in database management and record keeping.
• Effective oral and written communication.
• Excellent interpersonal and coaching skills.
• Evidence of the practice of a high level of confidentiality.
• Excellent organizational skills.
• Motivates, develops, and directs people as they work, identifying the best people for the job.
• Brings others together to reconcile differences.

Success Factors:

• Positive, professional, business image.
• Ability to listen to and understand information and ideas presented through spoken words.
• Ability to communicate information and ideas in speaking so others will understand.
• Ability to communicate information and ideas in writing so others will understand.
• Ability to read and understand information and ideas presented in writing.
• Ability to identify and understand the speech of another person.
• Ability to speak clearly so others can understand you.

Working Environment:

Office environment.

Position Physical Demands:

Walking, sitting, and standing with lifting limited to files and records typically not expected to exceed 5 pounds in weight. Extended time at a computer work screen and on the telephone.

Compensation:

$13 to $14 an hour start with raises and monthly bonuses

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Experience level:

• 2 years

Schedule:

• 8 hour shift
• Monday to Friday
• No nights
• No weekends

Education:

• High school or equivalent (Preferred)

Experience:

• Caregiving: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person

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