Strategic Account Manager (SAM) Healthcare

ROI & NI

For more than 130 years, diversity, equity & inclusion (DEI) have been part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Our commitment to respect the dignity and diversity of all is embedded in our Credo.

We know that the success of our business depends on having the best talent in a workforce that reflects the diverse markets we serve around the world and an inclusive culture that values different perspectives and life experiences

That is why we in the UK are working to create an inclusive environment where diverse backgrounds, perspectives and experiences are valued and each and every one of our people feels that they belong and can reach their potential. No matter who they are.

Diversity, Equity & Inclusion at Johnson & Johnson means “You Belong”!

Who are we?

Profound Change Requires Boldness. Johnson & Johnson is the largest and most broadly-based healthcare company in the world. We’re producing life-changing breakthroughs every day and have been for the last 130 years. The combination of new technologies and your expertise enables amazing things to happen.

Teams from J&J’s consumer business are crafting digital tools to help people track the health of their skin. Those working in medical devices are 3-D printing artificial joints personalized for each patient, while researchers in pharmaceuticals use AI to discover lifesaving drugs. Imagine what the rest of our team of 134,000 people at 260 companies in more than 60 countries across the world is accomplishing. We redefine what it means to be a big company in today’s world.

We have an exciting and challenging role within our strategic capabilities team covering all MedTech franchises of Johnson & Johnson as the Strategic Account Manager for Ireland and Northern Ireland.

Purpose of the role

The health care systems both in the Republic of Ireland and in Northern Ireland are a series of complex & multilayered accounts with an increasing number of stakeholders & influencers. Hospitals, payers, patients & policy makers are looking increasingly for companies to offer true value-added solutions to achieve the Triple Aims rather than just products.

The Strategic Account Manager (SAM) will develop mutually beneficial relationships with Key Accounts and senior stakeholders both at HSE and NHS level for Johnson & Johnson Hospital Medical devices (HMD) to become the preferred long-term strategic partner and drive profitable sales and market share growth.

The SAM represents the entire range of J&J Medical products and services and is responsible for achieving sales quota and will develop, lead, and implement the strategic account plan in line with the Johnson & Johnson HMD Commercial Strategy.

What to Expect?

• Your role will require you to build in-depth understanding of ‘targeted account’ customers in order to match appropriate J&J HMD offerings and develop mutually beneficial solutions.
• You are required to build strong relationships with a broad range of key stakeholders within and outside of the theatre environment to secure long-term sales growth for J&J Medical devices. You will be required to take ownership of the non-clinical stakeholder mapping and engagement in ‘target accounts’ and understand the internal politics to drive the strategic direction. Moreover, you will be required to develop relationships with key Institutional stakeholders at HSE and NHS level to advance J&J HMD agenda.
• You are required to drive J&J customer interaction to maximise our potential in a changing market environment and you must articulate and sell the J&J HMD value proposition tailored to strategic accounts to develop long term partnership agreements and you will be leading the customer account planning cycle ensuring that customers’ needs, and expectations are met.
• You are required to set up and lead the Integrated Account Team, working closely with the sales organizations across J&J, with the Services & Solution department and with the Orthopedic partner PEI surgical by leading multimillion dollars tender / contract applications and ensuring their successful acceptance.
• You must strategically co-ordinate internal resources to deliver appropriate Value-Added Solutions for allocated target accounts.
• Collaboration with internal stakeholders is essential, to deliver solutions to customers including Health Economics and Reimbursement, Healthcare Compliance and Legal.

• Continuous feedback of environmental knowledge, market intelligence and sales opportunities to sales and marketing colleagues is a key to success in the role.
• You need to keep up to date with areas such as (but not exclusive to) market trends and in particular focus on changes in funding, service delivery, policy changes, and healthcare hubs which may affect the implementation of the J&J Commercial Strategy.
• Additional involvement will be required outside of specific role, of undertaking of specific projects as agreed with the J&J HMD Ireland Leadership Team.