Student Financial Services Billing and Accounts Specialist
Job description
save and submit the completed application to jobs@lackawanna.edu
LACKAWANNA COLLEGE HAS BEEN VOTED ONE OF THE
“BEST PLACES TO WORK IN PA” FOR 2014, 2015, 2016, 2017, 2019 and 2020!
Lackawanna College is a private, accredited college serving the people of Northeastern Pennsylvania. Our main campus is located in downtown Scranton, and our footprint includes satellite centers in Covington Twp., Hawley, Hazleton, Sunbury, Towanda and Tunkhannock
Our mission is to provide a quality education to all persons who seek to improve their lives and better the communities in which they live. We provide our students with a direct path to a bachelor’s degree, associate degree, or one of many different professional certifications. Additionally, our Continuing Education department helps put the people of Northeastern Pennsylvania back to work with modern career skills. Lackawanna is also one of the most cost-efficient regional higher education institutions.
If our mission inspires you, and you are willing to go the extra mile to help our students succeed, please feel free to apply for this or future employment opportunities for which you meet the minimum qualifications. We particularly encourage applications from historically underrepresented groups including women and minorities. Please know that only the candidates who meet the minimum qualifications can be considered, and only those selected for interviews will be contacted by a college representative. No phone calls, please.
The Student Financial Services Billing and Accounts Specialist supports the Student Financial Services department with essential monitoring of financial records and transactions for all prospective, current, and former students; and ensures all financial obligations are properly processed. With knowledge of policies, procedures, and external rules and regulations, this position researches and resolves student account issues that cannot be completed at the initial stage of the process; ensuring remarkable customer service is provided to students, parents and staff.
ESSENTIAL FUNCTIONS:1. Processes invoices for all students, including posting of manual charges and credits, preparing bills, compiling eBill statements, calculating any applicable discounts or special rates, uploading and publishing, and handling high level billing questions from students, authorized representatives, faculty and staff.
2. Ensure accurate recording of deposits, certifying reconciliation of daily transactions involving cash, check, credit and debit cards, as well as third party payments.
3. Posts student financial aid and loan disbursements in Jenzabar.
4. Responsible for issuing student refund checks in compliance with Title IV Cash Management regulations.
5. Assist the Associate Director of Student Financial Services with monitoring collection of past-due accounts.
6. Ensures that activities comply with Federal and State regulations regarding delinquent and uncollectible accounts; interprets and recommends collection policies and procedures.
7. Assists with the coordination and execution of the 1098-T process.
8. Responsible for reconciling and maintaining assigned federal financial aid disbursement records received between Jenzabar and PowerFaids.
9. Responsible in conjunction with other billing and accounts specialists the for monitoring, processing and updating accounts of Dual and LevelUp enrolled students in the College Enrollment Partnerships.
10. Responsible in conjunction with other billing and accounts specialists the for monitoring, processing and updating Continuing Education student accounts (Police Academy; Training Institute; Center programs, etc.).
11. Consistently collaborates with College departments regarding student balances, class and activity removal, housing, alternative payment arrangements, and other policies and procedures as necessary.
12. Other duties as assigned.
KEY COMPETENCIES:
1. Working knowledge of accounting principles.
2. Strong Analytical & Financial Skills.
3. Proven ability to think and work strategically, and to view processes from a holistic perspective.
4. Must be able to function and work independently in a fast-paced environment.
5. Strong written and verbal communication skills.
6. Excellent collaboration and customer service skills.
7. Demonstrates the ability to deal fairly in all personnel situations.
8. Displays competence, professionalism and pride in being and employee of this institution.
9. Proficiency in the use of Microsoft Office Suite and common software applications.
10. Proficiency in processing electronic payments.
11. Works during high impact periods, which include, but are not limited to: annual forum, graduation, orientations, move-in, 2 weeks prior to the start of the semester, and first two weeks of the semester.
EDUCATION:
- Bachelors Degree in Accounting or related field preferred.
- Associates Degree with relevant experience preferred.
EXPERIENCE:
- 2-4 Years of recent experience in accounting including accounts receivable and collections. Preferred experience in Jenzabar’s module of accounts receivable.
Applications will only be accepted via online method OR email. If selecting the email option, interested candidates can email resumes to jobs@lackawanna.edu. Deadline for applications, Friday April 14th, 2023. No phone calls, please.
In compliance with Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, and all other applicable non-discrimination laws, Lackawanna College does not discriminate on the basis of race, color, religion, national or ethnic origin, sex, sexual orientation, age, disability, veteran’s status, or genetic information in its educational programs and activities, admissions, and with regard to employment.
Lackawanna College is an accredited, private, non-profit educational institution providing opportunities for career and personal development within selected associates degree, certificate and continuing education program.
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