Job description
The University of Maine at Augusta is seeking a passionate and motivated Student Services Coordinator to provide individual and group services onsite and online to both prospective and enrolled students at UMA Campuses, Centers, sites, and statewide. As a Student Services Coordinator, you will be responsible for providing preadmission counseling, academic advising and coaching, career counseling, crisis intervention referrals, student leadership development opportunities, and facilitation of successful academic skills. You will support all UMA students regardless of their campus, center, or program affiliation. You will also be expected to travel to different UMA locations. The preferred location for this position is on the Augusta or Bangor campus, however, may also be based at a UMA Center location pending office availability. Explore UMA's locations here.
A full position description can be found here.
UMA's Advising program has been designed to enhance, facilitate, and promote student success. Whether a student is interested in changing their major, setting goals, or seeking resources, our staff are available to assist them. To learn more about UMA's Academic and Career Advising department, please visit our webpage at https://www.uma.edu/academics/advising/
Salary: The hiring salary range for this position is in the low-to-mid 40s and is commensurate with qualifications and experience.
Work Schedule: Monday through Friday, 8:00 AM to 5:00 PM, with occasional nights and weekends as necessary.
Benefits: The University provides a highly competitive benefits package that includes: holidays, vacation, and sick time; health, dental, and vision insurance; life insurance; short and long-term disability insurance; a tuition waiver program for employees and their eligible dependents; a 403(b) retirement plan with a 10% university contribution, and more. View our Benefits Information Summary to learn more.
About the University
UMA transforms the lives of students of every age and background across the State of Maine and beyond through access to high-quality distance and on-site education, excellence in student support, civic engagement, and professional and liberal arts programs.
UMA is the third-largest public university in Maine. In addition to its main campus in the state’s capital, UMA also serves students at its campus in Bangor (UMA Bangor) and through UMA Centers around the state. With its multiple locations and long-term expertise in online and distance learning, UMA is generally considered the University of Choice for Mainers of all ages who want to attend college without uprooting their lives.
Required Qualifications:
- Master’s degree in Counseling, Adult Education, or a closely related field.
- Candidates with a Bachelor’s degree in a closely related field and three or more years of experience in student services in higher education will be considered
- Experience working with a diverse student body and understanding of student needs and application of best practices and student development theory
- Computer proficiency, especially Microsoft Suite, and proven ability to learn new software and technology
- Proven exceptional academic advising/coaching and career counseling skills
- Ability to advise students on the complex requirements of academic programs, course substitutions, transfer equivalencies, challenge exams
- Proven ability to design, market, and present workshops/seminars on a variety of topics relevant to the college student experience
- Exceptional interpersonal, oral, and written communication skills
- Basic understanding of the Americans with Disabilities Act
- Demonstrated experience referring to and using the broad resources of a community to better serve students/clients
- Ability to manage multiple work priorities
- Crisis intervention skills and the ability to make appropriate referrals
Preferred Qualifications:
- Knowledge and use of social media for the delivery of student services, and experience with computer-assisted instruction
- Experience with distance technology, pedagogy, and the support service needs of distance students
- Experience working with faculty to deliver student programs and student support services
- a cover letter that fully describes your qualifications and experiences with specific reference to the required and preferred qualifications
- a resume/curriculum vitae
- contact information for three professional references.
You will also need to complete the affirmative action survey, the self-identification of disability form, and the self-identification of veteran status form. Incomplete application materials cannot be considered. We are not able to consider applicants who require Visa Sponsorship support.
Review of applications will begin on May 1, 2023. Materials received after April 30, 2023, will be considered at the discretion of the university.
The successful applicant is subject to appropriate background screening.
In complying with the letter and spirit of applicable laws and pursuing its own goals of diversity, the University of Maine at Augusta does not discriminate on the grounds of race, color, religion, sex, sexual orientation, transgender status, gender, gender identity or expression, ethnicity, national origin, citizenship status, familial status, ancestry, age, disability physical or mental, genetic information, or veterans or military status in employment, education, and all other programs and activities. The University provides reasonable accommodations to qualified individuals with disabilities upon request. The following person has been designated to handle inquiries regarding nondiscrimination policies: Director of Equal Opportunity, 5748 Boudreau Hall, Room 101, Orono, ME 04469-5754, 207-581-1226, TTY 711 (Maine Relay System).
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