Job description

SEPHORA has been changing the face of prestige cosmetics since its debut in 1970s Paris. Sephora was acquired by luxury group Moët Hennessy Louis Vuitton (LVMH) in 1997 then launched stateside in 1998, and is currently home to 200 world-class brands - including its own private label, SEPHORA COLLECTION. Sephora's curated assortment features more than 14,000 products including makeup, skin care, perfume, hair care, body, professional tools and more. Sephora is the beauty education hub, offering consultations at the Beauty Studio, a variety of complimentary classes, one-on-one service from Personal Beauty Advisors, and exclusive retail technology SKINCARE IQ, COLOR IQ, and FRAGRANCE IQ. Sephora is an international force in beauty, and its award-winning website and ever-growing presence on social-media make it the world's premier digital beauty destination. This role supports the logistics and supply chain mission of providing consumers with excellent customer service through product delivery.

The Operations Supervisor is accountable for the day-to-day operation of a department within the Sephora Distribution Center. The emphasis is on effectively planning work in order to meet established timelines and effective supervision of associates to achieve critical operational goals in the areas of productivity, quality, safety, and housekeeping. This position is responsible for maintaining a strong sense of collaboration and teamwork and for developing positive and productive work relationships.

This is a Second Shift Opportunity, Sunday - Thursday 4:30pm until as late at 3:30am

Essential Functions of Job:

• Spends approximately 75% of their time on the operational floor with associates driving engagement, coaching, teaching, developing and providing performance feedback.
• Provides direct supervision to a team of skilled employees, which includes Workflow Coordinators and Associates as well as managing the relationship with the onsite staffing agency in relation to temporary agency employees working in the department(s)
• Administers policies/guidelines that directly affect work activities which include counseling associates consistently on performance and behavioral concerns.
• Responsible for creating and supporting the company’s engagement strategies by observing and coaching employees on proper job related activities and providing timely feedback on necessary action plans.
• Sets and communicates clear expectations for team members regarding expected productivity results
• Owns, completes and delivers annual performance evaluations for each associate
• Identify and prioritize those tasks which need to be accomplished in order to meet daily business goals and to successfully prepare the incoming shift for a quick and effective transition and start-up.
• Ensure a safe environment for the team by driving safety strategies, recognition and accountability.
• Improves efficiency, quality and service of ongoing work by identifying process improvements and using best judgment to determine next steps for influencing change and partnering with leadership to resolve.
• Responsible for assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies.
• Resolves problems requiring broad based analysis to determine solution and presenting to Sr. Leaders.

Motivates others and promotes collaboration and accountability to meet team goals

• Builds trust with direct and indirect business partners by explaining rationale behind business process and approach taken to decision making.
• Discusses and presents information and issues with business partners located in support and operational departments

Knowledge, Skills and Abilities:

• Strong interpersonal and human relation skills
• Strong written and oral communication skills
• Strong ability to manage multiple tasks with confidence
• Demonstrates ability to lead and develop both self and others
• Understand computer applications such as MS Office and utilize applications to do analysis and problem solving
• Ability to analyze problems and create solutions
• Demonstrate and enthusiastic and professional demeanor

Supervisory Responsibilities:

• Non-exempt associates within assigned department.

Working Conditions:

• Climate controlled environment.

Physical Requirements:

• Must be able to stand, sit, squat, lift and/or walk for duration of scheduled shift.
• Must be able to lift up to 50 lbs.

Minimum Qualifications:

• Three to five years relevant work experience. Bachelors degree preferred.
• Previous experience in working with a Warehouse Management System (WMS) and/or ability to quickly develop a proficiency in such systems. Knowledge in “JDA” WMS preferred.
• Working knowledge of MS Office applications: Excel, Word, PowerPoint.

Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• Night shift

Supplemental pay types:

• Bonus pay

Work Location:

• One location

This Job Is:

• A job for which military experienced candidates are encouraged to apply
• A job for which all ages, including older job seekers, are encouraged to apply
• A job for which people with disabilities are encouraged to apply

Company's website:

• https://jobs.sephora.com/

Benefit Conditions:

• Only full-time employees eligible

Work Remotely:

• No

COVID-19 Precaution(s):

• Remote interview process
• Personal protective equipment provided or required
• Temperature screenings
• Social distancing guidelines in place
• Virtual meetings
• Sanitizing, disinfecting, or cleaning procedures in place

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