Job description
Trilogy® at Verde River™: Verde River Golf & Social Club
The centerpiece of the community sits adjacent to Tonto National Forest with sweeping views of the Mazatzal Mountains and the iconic Four Peaks. Here you will find a newly re-envisioned golf course, tennis & pickleball courts, poolside bar & grill, luxurious resort pool, and The Outfitter, the starting point for outdoor fun. The Club also features our signature restaurant and full service spa.
Where: Rio Verde, 20 minutes north of Scottsdale, Arizona
Pay: $18 per hour
Benefits:
New hourly full-time team members working 30 hours or more per week, will be eligible for the Company medical, dental and life insurance plans the first of the month following 60 days of full-time employment.
Full-Time team members are eligible to accrue Paid Time Off (“PTO”) in accordance with the Company policy at a rate of 120 hours per year.
Full-Time team members are eligible for 7 paid holidays annually.
Part-Time team members are eligible to accrue Paid Sick Leave in accordance with state guidelines.
All team members 21 years and older are eligible to participate in the J.F. Shea Co., Inc. 401(k) plan after completion of 60 days of service.
POSITION OVERVIEW:
The Market Place Supervisor is responsible for managing the staff and daily activities of the Market Place and collaborates with the Food & Beverage Manager to establish goals for measuring sales and continuous business development. This position reports to the Food & Beverage Manager.
KEY RESPONSIBILITIES:
- Communicate the core values and mission of BlueStar Resort & Golf (BSRG) to support the achievement of company goals.
- Maintain effective communication with all team members to maintain a smooth, informed, safe, and consistent atmosphere within the Market Place.
- Create a productive and enjoyable work environment to inspire, motivate, and lead by example, with an intention to mentor staff development and recognize team member performance.
- Understand the Club’s sales goals and assist in achieving targets for retail revenues.
- Provide exceptional customer service; professionally respond to all guest concerns.
- Keep the Market Place fully stocked, clean and a welcome place for guests.Monitor inventory and place purchase orders.
- Assist in the recruiting, hiring, training, and supervising staff. Assist in developing the staffing schedule to ensure adequate coverage.
- Help with light food and beverage preparation and serve to guests.
- Help Food & Beverage Manager in ordering wine and beverages.
- Handle cash and card transactions, ensure charges are accurate, and return correct change to guests.
- Assist in Club catering events (corporate parties and weddings).
- Other duties and responsibilities may be assigned.
PERSONAL ATTRIBUTES:
- Must be highly customer oriented and responsive with high need for closure.
- Able to work under pressure and balance multiple priorities and assignments.
- Strong team-building skills including the ability to lead, cooperate, and motivate.
- Must be role model and able to live our BlueStar core values:
- Honesty and Integrity
- Respect for the Individual
- Teamwork
- Competitive Spirit
MINIMUM REQUIREMENTS / QUALIFICATIONS / SKILLS:
- High School diploma or equivalent preferred.
- One to three years’ related experience, Food & Beverage preferred, with supervisory experience.
- Current Food Handlers Card and TIPS® Certification (Training for Intervention Procedures).
- Computer literate with proficiency in Microsoft Office.
- Ability to calculate food and beverage costs, market pricing, discounts, percentages, inventory, and volume; must understand profit and loss statements.
- Ability to write reports and business correspondence.
- Ability to work independently and manage priorities.
- Ability to communicate positively and effectively with team members and supervisors about job tasks and responsibilities.
- Desire to contribute to a productive work environment by maintaining a positive attitude with team members and the public.
- Must have planning, problem-solving, decision-making, delegation, time management, supervisory and employee development skills.
- Must have excellent written and verbal communication skills, with an ability to respond to the needs and requests of staff members and customers.
- Must demonstrate initiative—ability to think, work, and make independent decisions, based on sound judgment.
- Must be able to consistently achieve high work standards; attention to detail, accuracy, and timeliness.
- Must be comfortable working in a fast-paced environment where continuous improvement is expected.
- This position requires a flexible schedule to include evenings and weekends.
WORK ENVIRONMENT:
This position typically operates in an indoor shop setting, but an employee may also be required to work on a patio or for an outdoor event, with exposure to outdoor weather conditions and occasionally native wildlife. The noise level in the work environment varies, but can be loud. Outdoor environments may require walking on variable terrain while carrying items and navigating typical event obstacles, including, but not limited to, groups of people, table set ups and decorations, plants and the natural landscape.
PHYSICAL DEMANDS:
The physical demands described here are representative of those an employee encounters while performing the essential functions of this job.
While performing the duties of this job, the employee is regularly required to see, speak clearly and understand the speech of another person, sometimes in a noisy environment. This position is very active and requires standing and walking for most of a work shift, bending, kneeling, using hands to fingers to handle or feel, and reaching with hands and arms. Frequent hand washing is required. The position requires the ability to occasionally lift and/or push or pull items weighing up to 50 pounds.
BLUESTAR RESORT & GOLF IS AN EQUAL OPPORTUNITY EMPLOYER
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