Supervisor Medical Assistant (FT), Family Medicine

Full Time
Manchester, NH 03104
Posted
Job description
Overview
Responsibilities
Supervises and coordinates activities of a group of clinical and/or clerical support staff. Provides administrative support in planning and maintaining day-to-day activities and projects.
  • Monitors patient flow to ensure efficient use of schedules and rooming of patients.
  • Writes annual performance appraisals and conducts appraisal meetings.
  • Ensures adherence to all standards, procedures, and protocols.
  • Encourages, supports, and provides educational opportunities for employees’ development.
  • Coordinates the daily operations of the practice.
  • Ensures staffing, space, furniture, and equipment/supply needs of the office are met.
  • Analyzes work flows to ensure maximum staff utilization. Works to create a positive and harmonious working environment.
  • Coordinates employee schedules and assignments and approves employee time off requests.
  • Performs service recovery to promote patient and employee retention.
  • Develops, maintains, and revises office procedures and systems in order to ensure efficient, effective operations.
  • Functions as a resource to management in designing and implementing workflow changes that will increase the efficiency and effectiveness of operations.
  • Acts as preceptor for new employees.
  • Facilitates orientation and training for new employees. Monitors completion of orientation checklist and completes computer access requests.
  • Coordinates and directs special quality improvement pilots and projects involving the clinical support staff.
  • Serves as liaison with other persons/departments concerning services offered by the office.
  • May be required to travel to multiple sites.
  • Performs other duties as required or assigned.

Qualifications
  • Graduate of an accredited Medical Assistant Program with 3 years of clinical experience required.
  • Experience coordinating activities for a group preferred.
  • Ability to effectively delegate and hold staff accountable for responsibilities.
  • Excellent interpersonal, organizational, and communication skills required.
  • Ability to relate sensitively to people, maintain confidentiality, multi-task, and work well under pressure.

  • Area of Interest:
    LNA/MA;
  • FTE/Hours per pay period: 1.00 - 1.00 - 40 hrs/week;
  • Shift: Day;
  • Job ID: 14087;

ADN/ASN
Three Years

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