The Opportunity

Minimum pay rate: $25.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

• Weekly pay
• Employee assistance program
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Responsibilities

• Comply with confidentiality regulations regarding all surveillance information including camera coverage, investigations and proprietary material.
• Monitor the overall integrity of the video and access control network, server deployment, security and connectivity throughout the LAN infrastructure.
• Assist in the planning, placement and installation of cameras and support equipment into new or reconfigured gaming facility and/or security areas.
• Maintains and programs the operating functions of the surveillance and security system matrix.
• Repair and/or replace surveillance equipment including but not limited to cameras, desktop workstations, printers, routers, encoders, switches, archives, servers, storage arrays, access control hardware, cabling, etc.
• Handle recommendations and procurement of new hardware, roll out new software installs/patches, install, test, modify and monitor performance of the video and access control networks.
• Must have the ability to troubleshoot, modify and understand large video switching systems within a gaming environment.
• Manage preventative maintenance program to mitigate technical equipment failure related risks.
• Manage stock inventory of technical equipment and supplies as required to affect timely repairs or replacement of malfunctioning equipment.
• Manage and assign user accounts, credentials and rights.
• Assist with the training program of surveillance supervisors and operators.
• Perform duties as Surveillance Officer as needed.
• Role model company guest service program.
• Other duties as assigned.

Qualifications

• Must be 21 years of age.
• Associate degree from a two-year college or technical school in electronics or information technology related field required; commensurate level of education and experience will be considered.
• Ability to obtain certification for the department’s current and/or future video management system, network components, etc. is required.
• Ability to obtain a State Gaming License is required.
• Advanced knowledge of computer networking and programming preferred (Cisco, C++, Visual Basic, etc.).
• Highly advanced technical skills and knowledge of the following: network address assignment, routing protocols, directory services, schematic diagrams and CCTV systems required.
• Expert knowledge manipulating data in Microsoft Access, Excel and SQL database.
• Remains informed of state gaming rules and regulations and company Internal Controls regarding the required performance of the surveillance department.
• Stay current on industry trends and technological advances that may affect the present system, department and company needs.
• Weekends, holidays, and swing shift may be required.

Physical Requirements

• Must be able to pull heavy communication cable, lift objects, use technician trade equipment and work with low voltage electrical components.
• Ability to lift and carry up to 30 pounds occasionally.

Who We Are

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.