Job description
TBS builds people first. Why? Because when we do it right, our people are building a leading financial technology company. TBS has been providing business solutions and financial services in the transportation industry since 1968, but that doesn’t mean we’re old and tired. It means we have the solid foundation and long-standing reputation that comes with time. These days, we like to say we are a 53-year-old start-up because we’re focusing on creating cutting-edge solutions. If you want to be part of the team, you’re in luck. We have an open position in our Enterprise Solutions Group (ESG).
ESG brings their A-game every day and absolutely slays whatever task is in front of them. Whether it’s a colossal challenge or a small piece of an important puzzle, our ESG team leaves at the end of the day thinking: “I can’t believe I actually get to do this again tomorrow.” At TBS, we are developing real products and solutions that have never been seen in the industries we serve. If you have what it takes to be a pacesetter, a game changer, and a visionary thinker—we want you.
You’ll be a fit for TBS if you can demonstrate top-notch skills, the ability to work at a fast pace, and the desire to think creatively. If you’re the type of person who sees challenges as something fun, values collaboration, and wants to be the best YOU—you are on your way to a meaningful and inspired next chapter of your career. Come build real things with us, including yourself!
Now, the fine print…
The Systems Engineer will be responsible for executing the day-to-day operations of the TBS (and affiliated entities) cloud infrastructure. The position will perform hands-on technical tasks and collaborate with team members in the Enterprise Solutions Group and third-party vendors.
Role & Responsibilities:
- Performs day-to-day and project-oriented tasks of the TBS System Engineering team including cloud engineers, system administrators, and vendors.
- Identifies and participates in the automation of processes and procedures for cloud solutions (Azure, AWS) as well as integrations with other technical products and processes.
- Develops a continuous monitoring process enabling visibility of application performance, Infrastructure monitoring, and security threats.
- Participates in project planning activities.
- Assists in identifying technical requirements.
- Aides in the creation of technical design and sizing specifications.
- Works collaboratively with cross-functional teams to understand project objectives, gather technical requirements, design solutions, troubleshoot issues, and implement scalable solutions.
- Participates in designing, building, and implementing efficient end-to-end provisioning of automation solutions.
- Develop and maintain effective partnerships with the Development, Service Desk, and Security and Compliance teams to drive service improvement.
- Ensures adherence to current best practices, company standards, policies, and procedures.
- Participates in technical reviews.
- Contributes to and develops deployment plans and may schedule the installation of new modules, upgrades, and fixes to the production environment.
Personal Attributes & Requirements:
- Ability to remain current on IT trends pertaining to their area of practice (e.g., Agile, DevOps, Cloud, Microservices, containers).
- Ability to translate business requirements into multiple solution options and explain the benefits and risks of various approaches.
- Strong problem-solving skills.
- Solid analytical and conceptual thinking skills.
- Strong written and verbal communication skills.
- Excellent interpersonal skills, including interpersonal and relationship development skills.
- Ability to be detail-oriented.
- Strong self-motivation with the ability to complete tasks and adapt to changing workloads, deadlines, and schedules.
- Demonstrated organizational and time-management skills.
- Demonstrated ability to analyze and interpret problems or processes that span multiple business areas.
- Effective problem-solving, critical thinking, and decision-making skills.
- Ability to travel as required.
Qualifications, Education, & Special Requirements:
- BS degree in Programming/Systems or Computer Science preferred.
- At least three (3) years of related experience in a large-scale, enterprise environment is required.
- Three (3) years of experience building or maintaining enterprise IT infrastructure (Network, IaaS, PaaS, and/or Security) required.
- Strong experience in scripting languages including JavaScript, PHP, Python, PowerShell, Perl, etc. required.
- Experience automating/integrating a broad range of systems and services required.
- Knowledge of Application Performance Monitoring (APM) and observability tools such as Cloudwatch, NewRelic, Dynatrace, Splunk, AppDynamics, Catchpoint, Prometheus, or similar required.
- Experienced in working effectively with cross-functional teams required.
- Knowledge of automation platforms including VMware vRA/vRO, Puppet, Azure Automation, AWS Cloud Formation, or similar required.
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