Systems Engineer – O&M

Full Time
Herndon, VA 20170
Posted
Job description

We are an employee-centric company that truly appreciates our team members and their value to our customers and the missions they support. We pride ourselves on being forward-leaning thinkers and fostering teams that are and continue to be technically proficient and technically capable across a comprehensive range of cyber mission areas. OneZero full-time employees receive an extremely competitive benefits package that includes health/dental/vision/life insurance plans, 401K with company matching, PTO & paid holidays, employee referral program, and educational assistance. Additional details can be found on our website at: https://www.onezerollc.com/careers/

Position Title: Systems Engineer - O&M

Location: Herndon, VA

Clearance: Secret

Roles and Responsibilities:

  • Lead the team of Systems Engineers providing overall production and operational support
  • Work closely with various cross functional teams to make sure Operations and Maintenance (O&M) related tasks for services in production are up to date
  • Provide input in planning and scheduling for upgrade, maintenance of code and infrastructure components in production environment
  • Make sure all O&M tickets are assigned properly and handled in timely manner within OLA and SLA
  • Keep track of all O&M tasks (including deployments in production) to make sure they are completed as per schedule
  • Mentor entire O&M team as required
  • Active participation in all Agile Ceremonies as required (including Program Increment planning)
  • Assist O&M Manager in Ad-hoc reports generation, data calls and other O&M activities as required
  • License management for enterprise platforms
  • Provide technical and administrative support as required

Basic Qualifications:

  • Bachelor's degree in a related field and at least 10-12 years' experience; or Master's degree and 8-10 years' experience or high school diploma/equivalent and 14 years experience.
  • Minimum 8 years' of experience of hands-on experience in providing production and operational support for COTS and Custom software and Infrastructure components in 24x7 env
  • Minimum 5 years of experience in leading team of Systems Engineers and Enterprise Platform (Siebel, Weblogic, Salesforce) Subject Matter experts
  • Experience working in Agile environment
  • Must have experience in providing production and operational support for Mission Critical Services running on one or more Enterprise platforms such as Siebel, Weblogic, Salesforce
  • At least 5 years of experience working on Linux OS
  • At least 5 years of experience in at least one DB (Oracle, Siebel, MySQL)
  • Experience in providing production and operational support for Services in Cloud
  • Experience with DevSecOps and CI/CD tools, e.g., Puppet (FOSS)
  • U.S. Citizenship required; must have a Current, Interim Secret (or higher) clearance.

Preferred Qualifications:

  • Experience in ServiceNow
  • Experience in Agile tools such as ELM
  • Experience working with Confluence

OneZero Solutions is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

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