Job description

Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 11 states.

We are seeking a Full-Time TBI & NHTD Waiver Service Coordinator in Manhattan, NY. The TBI Service Coordinator is an individually designed intervention which provides primary assistance to the Waiver Applicant/Participant in gaining access to needed waiver and Medicaid State Plan Services, as well as other local, state and federally funded services- medical, vocational, educational and social. These interventions are expected to result in assuring the Waiver Participants health and welfare and increasing independence, community integration and productivity.

Starting pay is $47,000-$53,000/annually

Responsibilities

• Monitors fiscal, medical, personal, and RSP & ISR documentation to ensure accuracy
• Monitors and ensures accurate documentation
• Monitors and reports health and medical needs of individuals
• Writes detailed plans and goal documentation for service coordination
• Builds a support network between the individuals and community members
• Completes monthly summary documentation on each consumer in service coordination
• Ensures consistent service delivery, which connects work, home and recreational needs
• Serves as an active member of each person's Treatment Team including involvement in Individual Service Plan (ISP) development
• Submits monthly written reports covering operational status, as well as individual progress and concerns to supervisor
• Completes weekly and bi-weekly billing and ensures accuracy as based on consumer approved hours
• Cooperate with audits, inspections, and investigations

Knowledge and Skills

• Ability to establish a comfortable and supportive relationship with a person receiving supports.
• Flexibility to deal with people at a variety of levels, both internally and externally.
• Excellent interpersonal and communication skills.
• Excellent crisis and time management skills.
• Ability to present facts and recommendations effectively in oral and written form.
• Able to meet deadlines to ensure participants continued eligibility in the waiver program.

Minimum Requirements

• Minimum one year of experience providing case management experience/ or Service Coordination and information, linkages and referrals regarding community-based services for individuals with disabilities and or seniors
• Bachelor’s degree with minimum three years one year of experience providing case management experience/ or TBI/NHTD Service Coordination and information, linkages and referrals regarding community-based services for individuals with disabilities and or seniors
• Associates Degree, with 5 years of experience providing case management experience/ r Service Coordination and information, linkages and referrals regarding community-based services for individuals with disabilities and or seniors
• Experience completing functional assessments and work with TBI preferred
• First Aid, CPR, OSHA, and Medication Certification course within first 90 days of employment, and any required residential or state training
• Knowledge and understanding of local regulatory agency operations and Department of Health Regulations
• Understanding and commitment to community-based support for persons with Traumatic Brain Injury
• Flexibility to deal with people at a variety of levels, both internally and externally
• Ability to present facts and recommendations effectively in oral and written form
• Experience with problem solving against multiple priorities
• Ability to exercise good judgment and remain calm in crisis situations
• Excellent interpersonal and communication skills
• Excellent time management skills

Working Conditions

• Hours and weekly schedule dictated by current tasks to include evening and weekend hours as required
• On call 24 hours a day in cooperation with other management staff
• Frequent lifting, stretching, and other physical exertion may be required
• While performing the duties of the job, employee travels by automobile, and is exposed to changing weather conditions
• May be required to transport individuals utilizing your own vehicle or company provided vehicles
• May be required to lift or move 25+ pounds
• May assist with wheelchair transfer of non-ambulatory individuals
• May be exposed to various medical conditions and communicable diseases

Community Options is an Equal Opportunity Employer M/F/D/V

#IND-NY

Job Type: Full-time

Pay: $47,000.00 - $53,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Signing bonus

License/Certification:

• Driver's License (Required)

Work Location: On the road

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