Job description
About us
Zevas Communications is a leading provider of outsourced customer contact solutions for companies who are serious about every customer communication. We serve a cross section of industry verticals from Telecom to Financial Services across European and North American markets. Our Team of highly skilled staff, hands-on management style and best of breed technologies allow companies interact with their customers when their customers need them, whether it’s over the phone, by VoIP, by email or on the Web.
Job Role
The Team Leader will manage a team of Sales Representatives to drive sales performance. Working hours will vary depending on the account you will be managing. This is a remote working opportunity.
As part of the management team, the Team Leader will lead and motivate a team, responsible for managing sales through a number of channels including phone and email. They will be responsible for delivering on the sales team’s revenue goals across both new and managed business. You will be responsible for hiring and motivating the team whilst helping define market and industry strategy. You will be expected to identify areas for industry growth, work with marketing on collateral needs.
Responsibilities
· Responsible for managing the performance of the team ensuring each team member is maximising every opportunity to sell on calls.
· Manage Salesforce Hygiene and Dashboards
· Measure, monitor and report on KPI’s ensuring they are met on an on-going basis.
· Provide hands on coaching and development to sales team members.
· Develop the team through our succession planning strategy.
· Continuously review opportunities to streamline processes and develop industry initiatives to drive new sales and grow existing business.
· Work with the QA function to ensure adherence to the Quality Management System.
· Play a role in driving strategic initiatives that improve results across the broader sales team.
· Ensure training policy, procedures and activities support successful ISO audits.
· Manage end to end team revenue pipeline (new business and existing business).
· Provide hands on coaching to sales team members.
· Work with Capacity Planning and Group Leader to deliver weekly hours targets.
· Support the team with system and campaign related issues.
Role Criteria
Skills
· People management experience an advantage
· Proficient in G-Suite applications
· Track record of success in sales (top performance in terms of peer group + industry).
· Demonstrated ability to coach, mentor, and develop teammates.
· Excellent communication and presentation skills.
Characteristics:
· Outgoing, positive, professional with an energetic personality
· Be self aware with emotional and social intelligence
· Self motivated, proactive and decisive
· Results driven
Benefits:
· Salary: €33,000 plus monthly bonus base on achieving KPI's.
· Exciting time of growth - real progression opportunities.
· Pension Plan.
· Health Care Subsidy.
· Free parking
· Social Club
Before applying for this position, please review our Recruitment Privacy Policy: https://www.zevas.com/wp-content/uploads/2021/01/POL-HR-005-Recruitment-Privacy-Policy-V.2-.pdf
Interviewing now, apply today!
Job Types: Full-time, Permanent
Salary: €33,000.00 per year
Benefits:
- On-site parking
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Commission pay
Experience:
- Team Leader: 1 year (preferred)
seankuhnke.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, seankuhnke.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, seankuhnke.com is the ideal place to find your next job.