ATTENTION ALL HOTEL MANAGERS:

Operations Directors, Room Directors, Front Desk Managers, Front Office Managers, Front Desk Supervisors, Event Managers, and Convention Managers!! We need YOU for a thrilling opportunity with TRAVELING TEAMS®!!

Who is TRAVELING TEAMS®?

Over 20 years ago TRAVELING TEAMS® was founded on the simple concept of service. We decided from the beginning that we would only serve youth sports and now TRAVELING TEAMS® is the leading youth sports housing provider with every major brand in over 425 markets throughout North America.

What is this job?

Get ready to tell your friends and family how you work with some of the largest youth sporting events in the country, make an impact on other people’s lives, AND get to work for a thriving technology organization!

The Team Travel Coordination Manager is responsible for the daily management of the Team Travel Coordinators, acting as a resource for the department with the goal of effectively placing teams. This position focuses on quality of events, driving the team pipeline, creating and executing process and procedures, auditing event quality, coaching and development, and maintaining excellent production and workflow in the department.

This is a fast paced environment where productivity and exceptional service are highly valued. This position requires extraordinary customer service, leadership acumen, and a teamwork mentality. The Team Travel Coordination Manager will actively assist Group Leaders on a daily basis, providing unparalleled service, problem solving and leading by example. This position requires an open and flexible schedule, including occasional evenings and weekends.

This is a unique role; no day is the same and no day is boring. You make an ENORMOUS difference to our clients, the teams, the hotels, and our company. YOU make a difference here!

Team Travel Coordination Manager Responsibilities:

• Daily review of opportunities
• Lead daily “stand up” meetings with TTCs
• Conduct one on one coaching sessions with TTCs
• Liaise with Account Managers and other members of leadership to assure successful events
• Daily/Weekly/Monthly reporting
• Assure effective workflow and workload, direct Team Travel Coordinator activities daily
• Maintain company communication standards for TTC department
• Audit tasks for accuracy and completion
• Assure coverage of absent TTCs personally or through delegation
• Actively assist group leaders contributing to the success of the overall department
• Manage issues, complaints, team moves, difficult situations etc.
• Drive team pipeline
• Audit event reports and provide guidance on team placement and inventory management
• New hire and ongoing training and development
• Any other tasks as assigned by leadership

Team Travel Coordination Manager Qualifications:

• 
  Hotel management experience required

Education:

We like education but value experience even more! Bachelors degree in related field required.