About the Role

Xtremepush enables leading enterprise brands to drive revenue and maximise brand loyalty by combining powerful user insights with multichannel engagement with existing and prospective customers.

To keep pace with the recent growth, we are seeking a Computer Science/Data Science/Cloud Computing (or relevant) Masters Graduate to join our high performing team that creates long-term, mutually beneficial relationships with our customers. In this role, you will be instrumental in providing value across some of our top customers and work with them proactively throughout the customer lifecycle - from pre-sales technical advice to technical account management.

Key Responsibilities

• Serve as a trusted technical advisor responsible for defining the Xtremepush technology strategy for our largest clients to help them achieve strong technical use of the XP platform
• Provide advice on project setup, data architecture, channel configuration, launch planning as well as ongoing leveraging of the platform throughout the lifecycle
• Help our customers develop their multi-channel strategy and implement the most advanced value driving use cases including dynamic content, personalisation, real time engagement and predictive analytics
• Drive adoption on data, engagement and reporting deployments of Xtremepush’s product and act as the technical counterpoint between Xtremepush and the client’s product and engineering team
• Ensure that our customers’ needs and desired outcomes are understood
• Working closely with our Account Management and Engineering teams to provide ongoing support to customers

Your Experience and Qualifications

• Postgraduate degree in Computer Science/Data Science/Cloud Computing (or relevant)
• Professional, confident and collaborative. You are an adept client relationship manager, capable of engaging in business-level and technical conversations at multiple levels of the organisation
• Organised and self-starting
• Excellent communicator (written and verbal skills), able to take complex technical ideas and translate them to non-technical stakeholders to achieve the desired outcome
• Able to work successfully under pressure in a face-paced, dynamic environment
• Solution-oriented and natural problem solver
• You are a team player: you work well with internal stakeholders (Solutions Architects, Account Managers Managers, Technical Support, Xtremepush executives) as well as external stakeholders (technical resources, project management teams, customer executives)
• You have a technical background and are familiar with three or more of the following: Technical Documentation, APIs, Martech Tools (for example GTM, ESPs, Multi-channel Marketing Hubs, Ad Platforms), BI Tools (Tableau, PowerBI or similar), Programming (Python, CSS, HTML, etc.), Mobile and Web technologies, SQL (comfortable building queries).

Location

Dublin (Hybrid - office/remote)

Headquartered in Ireland with offices in the UK and US, Xtremepush is a customer engagement, personalisation, and data platform. It’s purpose-built for delivering mobile-first, multichannel customer experiences. Xtremepush empowers brands to deliver targeted and engaging messages across email, website, mobile app, SMS, and social messengers. We enable businesses to acquire new customers and communicate more effectively with existing customers through automated, real-time, and relevant messaging.




At Xtremepush, we believe that diversity adds incredible value to our teams, our products, and our culture. We don’t just accept differences, we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place regardless of race, religion, gender, sexual orientation, national origin, disability or age.