Job description
GET TO KNOW US
Ted Baker are looking for hard working Talent to ‘hit the ground running’ in our Arnotts Menswear Concession. We are a worldwide company, known for our quirky attitude toward our brand.
Ted’s Mission Statement Our Mission is to build a successful company through the creation of a leading designer brand. By conducting ourselves in an efficient and courteous manner and by maintaining Ted’s high standards and integrity, we pride ourselves in always being in a position to satisfy the needs of our customer. In order to protect the ethos and persona for which we have gained an enviable reputation, we always ask ourselves the question: ‘Would Ted do it that way?’
KNOW THE ROLE
The role of the Supervisor is to support the management team and location in accomplishing excellence. To support the smooth running of the location by demonstrating the ability to use initiative and work unsupervised and to be a proactive ambassador of Ted, who understands and promotes the company “Mission Statement” and “Vision.”
- Build good rapport with the team, ensuring excellent team participation and working with integrity and respect for others.
- Display an excellent understanding of customer profiles and use of both online and offline sales techniques in order to build loyal customer relationships, promoting clientele opportunities.
- Consistently display an in-depth knowledge and interpretation of location figures to support the achievement of targets and KPI’s.
- Ability to successfully drive the team to achieve the location’s performance targets.
- Drive awareness of brand promotions, marketing activity and campaigns to the team and customers.
- Build and maintain a strong commercial awareness of our competitors and local markets communicating findings to the management team.
- Keep yourself and team up to date, and take an active interest in engaging with Ted’s social media location.
KNOW WHAT WE'RE LOOKING FOR
- Pursue growth and opportunities through initiative and proactivity
- Build open and honest relationships with clear communication
- Create a positive team environment, encourage collaboration
- Be proud, passionate, motivated, committed
- Take ownership, be accountable
- Encourage organisation, high standards and efficiencies
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