The deadline to apply is Monday, May 22, 2023.

The purpose of this classification in the division of Enhanced 911 is to initiate a response to incoming calls for emergency and non-emergency assistance.

• High school diploma or GED
• Minimum of two (2) years of experience as a call-taker or dispatcher
• Years of related education may substitute for years of related experience
• Partial years of credit may be granted for every 15 credit hours of education in an unrelated field

All applicants who are not currently certified as a Telecommunicator in Kentucky will be required to pass a public safety communications pre-employment test (CritiCall), which measures the applicant’s skills and abilities to perform the essential functions of the Telecommunicator’s job. Applicants may find more information, including a CritiCall Candidate Test Preparation Guide, FAQs, and practice tests on the CritiCall website https://criticall911.com/dispatcher-testing/applicants/

• Receives, interprets, classifies, prioritizes and responds to calls of a routine and emergency nature
• Enters, updates and retrieves relevant information using multiple computerized systems, including government databases and a computer-aided dispatch (CAD) system
• Provides emergency medical and crisis intervention instructions to callers
• Maintains access to and security of highly sensitive materials
• Performs related work as assigned

Those who are not already certified as a Telecommunicator in Kentucky will be required to attend the state of Kentucky’s Public Safety Dispatch Academy in Richmond, KY, obtain certification within the first six (6) months of employment, and maintain certification as a condition of continued employment. The four-week academy is a program of the Kentucky Department of Criminal Justice Training (DOCJT). Attendees of the academy are required to live in the dorms at DOCJT for the duration of training.

Must obtain Emergency Medical Dispatcher (EMD) certification within the first six (6) months of employment and maintain certification as a condition of continued employment.

• All positions require drug testing and background check before employment and may require a post-job offer physical.
• Responsible for meeting annual in-service training requirements necessary to maintain certification as a Public Safety Telecommunicator
• Must be able to work a varied schedule

Applicants who meet the minimum education and experience requirements will be invited to schedule their CritiCall Personnel Selection System test. The names of those who pass the CritiCall test will be sent to the hiring official. The hiring official may invite you to schedule an interview and if selected to continue in the process, you will complete the Kentucky Law Enforcement Council's (KLEC) Suitability Screening in Richmond, KY. Applicants will undergo further examinations to include a polygraph and extensive background check.

Telecommunicators hired between October 11, 2022 and June 30,2023 are eligible for a retention and recruitment incentive.

• Six (6) months from hire date, employees will receive a $900 payment.
• One (1) year from hire date, employees will receive a $2,100 payment.

Submit LFUCG electronic application through www.lexingtonky.gov/jobs and attach/upload applicable documents to verify your education, training, certification/license(s), or DD214 (for military preference with appropriate discharge) by filing deadline date.

RESUMES CANNOT BE SUBSTITUTED FOR THE APPLICATION, but may be electronically attached/uploaded to the application.

Please note that the section titled "Application Questionnaire" has to be completed every time a new or revised application is submitted. Even if other information is pre-filled, the Questionnaire does not transfer.

***APPLICANTS WHO FAIL TO COMPLETE THE ELECTRONIC APPLICATION IN ITS ENTIRETY WILL NOT BE CONSIDERED FURTHER***

• Health and wellness benefits: https://www.lexingtonky.gov/health-and-wellness-benefits
• Paid and unpaid time off benefits: https://www.lexingtonky.gov/index.php/paid-and-unpaid-time-benefits
• Direct Deposit is required of all employees.

For further information, call, e-mail, or visit:
Division of Human Resources
200 East Main Street
Lexington, KY 40507
Phone: (859) 258-3030
Web site: www.lexingtonky.gov/jobs
E-mail: jobs@lexingtonky.gov