Are you ready to build a career with a local financial institution who is passionate about our community and our team?

The Teller creates a remarkable experience consistent with our brand personality, core values, service promises, mission, and vision with all internal and external relationships. Perform a wide range of transactional duties to serve members by receiving or paying out funds with high accuracy. Maintain accurate transactional records. Provide a variety of member savings, share draft/checking, and credit account transactions. Assist the loan department with intake of loan applications. Perform administrative functions to support the Operations Department. Make referrals to the appropriate credit union department or team member with the intention of increasing the credit union Core Membership.

The following duties are normal for this position. These are not to be construed as exclusive or all inclusive. Other duties may be required and assigned.

• Greet and welcome members to the credit union in a courteous, professional, and timely manner.
• Provide comprehensive, prompt, accurate, and efficient member transactions.
• Examine share drafts/checks for proper security requirements.
• Promote, explain and make referrals for other credit union services such as consumer and mortgage loans, IRAs, certificates, debit and credit cards, home banking to achieve established goals set for Teller.
• Balance cash drawer at the end of the shift and compare totaled amounts to computer-generated proof sheet.

Experience and Training

• High School diploma or GED equivalent
• 1 year in a customer service capacity which included cash handling experience, preferably in a credit union, bank or other financial institution

Required Knowledge and Abilities

Knowledge of:

• Credit union products, services and policies

Ability to:

• Operate a personal computer and associated windows based software
• Operate standard office equipment such as fax, copy and 10-key adding machines
• Provide service to all members in the lobby in a timely manner
• Perform minor math calculations
• Organize time and duties effectively
• Communicate effectively and professionally with members and the public
• Work independently and quickly
• Pay attention to details, be proficient and accurate
• Be flexible and handle more than one task at a time
• Handle cash accurately
• Cross sell in order to achieve established goals
• Handle phone inquiries to satisfaction of members

Physical Requirements (approximate percentage of day spent)

• Standing- 50%
• Sitting- 20%
• Bending-2%
• Squatting- 1%
• Walking- 20%
• Lifting- 5% 5-15 lbs
• Twisting-1%
• Driving- 1%*

• May be required to drive to another branch

Extent of Public Contact

This position works extensively with our members, both internal and external. Job is performed in branch office location, handling transactions primarily in person, but also over the telephone.

Working Conditions

Duties performed are in an office environment. May occasionally require traveling to branches to fill in as Teller as needed or to attend meetings or classes. Initial training period will require more travel as there are extensive training classes.