Job description

KAHULUI FEDERAL CREDIT UNION - Job description

Job Title: Teller Status: Non-Exempt Direct Supervisor: Operations Manager

Purpose: To assist members by receiving and processing cash and noncash transactions, and to maintain credit union records, all within the policies and procedures established by the credit union.

Essential Duties:

• Greet members and answer telephones.
• Assist members with their transactions, questions and requests.
• Receive and process mail, over-the-counter, and night deposit transactions.
• Receive, disburse and monitor monetary negotiable instruments.
• Reconcile daily activity and turn in monetary negotiable instruments.
• Organize and batch all teller source documents.
• Open and close all types of share accounts and any related services offered by credit union.
• Maintain knowledge of all dividend rates.
• Process stop payments, stale dated checks and returned items.
• Process direct deposits, debit transactions, preauthorized transactions.
• Share information on all of the credit union’s products and services
• Add, change, delete member information on data processing system, signature account cards and other records.
• Follow all applicable regulations such as, but not limited to the Bank Secrecy Act, OFAC requirements, Regulation CC, Truth in Savings, Regulation E, Privacy Act, Elder Financial Abuse, Identity theft and all NCUA regulations.
• Follow all credit union policies and procedures.

Other Duties:

• Maintain teller work area, supplies, disclosure forms and new account packets.
• Perform clerical work such as filing, typing, collating, shredding, mailing notices and letters, etc...
• Attend Annual Membership Meeting and other credit union functions, workshops and conferences as directed by Management.
• Assist in any other area as directed by Supervisor or Management.

Working Conditions:

• Indoors in air-conditioned office building.
• Equipment Use - Computer monitor and keyboard, typewriter, calculator
• Work Hours- 8:15 a.m. - 4:45 p.m. Monday - Thursday and 8:15 a.m. - 5:15 p.m. Friday.

Mental Demands:

• Requires attention to detail, alertness, ability to work with others.
• The ability to maintain confidentiality.

Physical Demands:

• Sitting and standing for several hours at a time. Extended hours working with a personal computer. Occasional lifting and carrying of up to 20 lbs. of items such as boxes, forms, equipment, etc.

Communication Demands:

• Ability to communicate clearly and express ideas in face-to-face situations, on the phone and in written form.

Qualification Requirements:

• Education - High School graduate or equivalent
• Experience - minimum 6 months cash handling
• Skills/Knowledge
• Proficient in Microsoft Word and EXCEL
• Typing 40 wpm without errors
• Familiarity with 10-key
• ability to learn financial industry software (such as Portico)

Pay: Depending on experience (starting wage without experience $17/hour)

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Physical setting:

• Office

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:
The use of masks by employee's is optional, we limit the number of members inside the lobby for social distancing, we have plexiglass shields at each teller station & loan desks, we sanitize high contact areas on the hour and after every member.

Work Location: In person

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