About the Agency:

The New York City Department of Housing Preservation & Development (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city’s neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love.

• We maintain building and resident safety and health
• We create opportunities for New Yorkers through housing affordability
• We engage New Yorkers to build and sustain neighborhood strength and diversity.

HPD is entrusted with fulfilling these objectives through the goals and strategies of “Housing Our Neighbors: A Blueprint for Housing and Homelessness,” Mayor Adams’ comprehensive housing framework. To support this important work, the administration has committed $5 billion in new capital funding, bringing the 10-year planned investment in housing to $22 billion—the largest in the city’s history. This investment, coupled with a commitment to reduce administrative and regulatory barriers, is a multi-pronged strategy to tackle New York City’s complex housing crisis, by addressing homelessness and housing instability, promoting economic stability and mobility, increasing homeownership opportunities, improving health and safety, and increasing opportunities for equitable growth.



Your Team:

The Office of Asset and Property Management (APM) leads the agency’s effort to protect the City’s affordable housing investment and ensure that these properties remain affordable and both financially and physically viable over the long-term. APM actively monitors the performance and regulatory compliance of City-sponsored projects and City-supervised Mitchell Lama projects, and also manages the City-owned inventory of properties.

APM includes the Divisions of Asset Management, Property Management & Client Services, Housing Supervision, Housing Opportunities & Program Services, and Co-op Readiness & Technical Services

HPD’s Division of Co-op Readiness & Technical Services (CRTS) oversees the Tenant Interim Lease (TIL) program, which trains and assists tenant associations in City-owned buildings to develop economically self-sufficient low-income cooperatives, and the Technical Services program, which provides technical resources to all areas of the Office of Asset and Property Management (APM), assisting in monitoring construction, repair work, preparing repair scopes, violations removal and other technical assistance.
The Training Coordinator will be responsible for designing, developing, and implementing training curriculum for TIL Tenant Associations (TAs) and TIL staff to foster program compliance homeownership knowledge and skills development.

Your Impact:

HPD’s Division of Co-op Readiness & Technical Services (CRTS) oversees the Tenant Interim Lease (TIL) program, which trains and assists tenant associations in City-owned buildings to develop economically self-sufficient low-income cooperatives, and the Technical Services program, which provides technical resources to all areas of the Office of Asset and Property Management (APM), assisting in monitoring construction, repair work, preparing repair scopes, violations removal and other technical assistance.



Your Role:

Reporting to the Deputy Director of Compliance and Operations , you will be an integral member of the team and will directly oversee the operations and training of City-owned buildings under the TIL program and Mitchell Lama Coops and HDFCs. You will be responsible for using goal setting, action plans and performance monitoring to improve service delivery and compliance.

Your Responsibilities:

• Conduct training needs assessment and identify knowledge gaps that need to be addressed, develop a comprehensive curriculum for TAs, and design trainings for TAs and TIL staff in financial and property management, auditing and accounting best practices, building maintenance, rent collection, TA elections, tenant management, and program compliance policies and protocols
• Conduct trainings for all Mitchell Lama properties to educate and empower the Boards to increase productivity and maintain compliance.
• Coordinate all aspects of training workshops including, preparing training aids and materials, marketing sessions, confirming and taking attendance, coordinating space and training equipment (e.g., computer room, security access), and addressing translation needs (if required/ requested)
• Gather feedback from trainees after sessions and assess instructional effectiveness of training
• Administer a total of four (4) training contracts with community-based providers valued at $1.5M per annum.
• Partner with internal and external stakeholders to devise training aids and identify training opportunities
• Perform other duties as assigned by supervisors.

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

• 3 years of property management and tenant relations experience. Coop management a plus.
• 3 years of experience in training and instructional services, workshop and curriculum development, and training needs assessment.
• Proficient in Excel, Word, Outlook, and Powerpoint.
• Excellent verbal and written communication skills.
• Must be proactive and attentive to TA and tenant needs.
• Must be able to take public transportation and work in the field.
• Must be flexible in work schedule to facilitate and attend evening and weekend workshops and trainings.
• Spanish-speaking a plus.

• THIS IS A FIELD POSITION – SELECTED CANDIDATE MUST BE ABLE TO TRAVEL WITHIN THE 5 BOROUGHS.

• THIS POSITION REQUIRES EVENING AND WEEKEND HOURS.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

In addition, the Department of Housing Preservation & Development offers competitive salaries and the following benefits: Generous Pension Plans (The New York Employees' Retirement System);
401(k) and Roth 457(k) Retirement Savings Programs; U.S. Savings Bonds Flexible Spending Program; Health Benefits, Dental, Vision Coverage, Prescription Drug Program; Training and Professional Development; Opportunity for Scholarship; ‘College Savings Program; Paid Holidays and Generous Annual Leave.

HPD's vision is to promote strength and diversity in our workforce and an inclusive and equitable work environment.

Apply online.

100 Gold Street

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.