• High School diploma or equivalent
• Preferred: Associate’s degree

• Two years clerical or administrative support experience
• Preferred: Work experience in secondary or higher education
• Preferred: Work experience testing administration, guidance, training, or advising (as applicable)

• Ability to be detail-oriented.
• Ability to set priorities, meet deadlines, and multi-task with minimal supervision. Ability to work independently and as a member of a team.
• Ability to communicate orally and in writing. Ability to interact with all levels of the organization.
• Ability to maintain confidentiality of all information.
• Ability to articulate and support the values and Code of Conduct of Hill College. Ability to interpret and abide by the policies and procedures of Hill College
• Ability to operate a personal computer and other standard office equipment. Working knowledge of Microsoft Office products including Word, Excel, and Outlook.
• Ability to think critically and apply appropriate problem-solving skills.
• Ability to maintain confidentiality of all information.

• Demonstrated customer service skills.
• Demonstrated initiative to engage in continuous learning of new concepts, skills, and experiences.
• Demonstrated organization skills. Demonstrated time-management skills

• Working knowledge of admissions and registration policies and procedures.
• Working knowledge of cashier and general office policies, procedures and practices including filing, keyboard usage, answering the phone, and directing calls to the appropriate resources.
• Working knowledge of the Hill College vision and mission.

• Performs general administrative support tasks including coordinating appointments, answering the phone and directing calls to the appropriate resource, typing correspondence, filing and maintaining files, ordering and maintaining supplies, maintaining a calendar for daily events, and greeting visitors, faculty, staff and students.
• Performs and assists in projects, services, and activities to assist the assigned department’s specific needs as they relate to the Student Services division of Hill College.
• Assists with the departmental budget, processes purchase requisitions and submits invoices for payment.
• Helps with the recruitment, retention, and success of students by providing prospective and current students with general information, career services and resources within the assigned department.
• Helps students with Pre-Assessment/Assessment and accommodations, as needed or required by the assigned department.
• Enters daily information into Hill College systems for reporting purposes and participates in the compilation of data, logs, reports and forms for the assigned department.
• Provides guidance to students requesting information about Hill College services, aid, accommodations, and other educational tools. Acts as a liaison with other agencies for student referral purposes.
• Assists other departmental administration and staff as needed.
• Provides support in preparation and execution of division activities, such as registration,15 Forward and other events.
• May Perform One or More of the Following:
• Assists with identification, selection, tracking, and data collection of the assigned grant-eligible and/or special population students.
• Serves as test examiner; provides support for testing administration procedures and proctors any and all exams offered through the Testing Center; to include monitoring and assisting examinees with login at their testing stations.
• Follows established Testing Center guidelines in working with students, faculty and staff and notifies supervisor of testing security irregularities or unusual events during testing sessions.
• Responsible for security of test materials and receives and secures passwords from instructors or from correspondence testing instructors, in advance of testing deadlines.

Other Information:

• Must have valid Texas driver’s license.
• Travel to other Hill College locations as needed.
• Serves on institutional committees and workgroups as directed.
• Weekend and evening work required during designated times.
• Security sensitive position.

• Sedentary/Light work; exerting up to 10 - 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.