Job description
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
It's an exciting time to join Brown & Brown! Our business is growing both in North America and internationally which emphasizes the need to build an unparalleled team that promotes future growth. We're excited to continue solidifying that foundation as we are looking for a Systems Administrator to join our growing team!
In this role, the main responsibilities include administration of the portfolio and project management tool and time keeping system. The teammate will ensure the project management and timekeeping tools are functioning and meet the needs of the organization. The role requires technical skills across technologies, interaction with users, business, vendors, and technical community.
Who We Are: Brown & Brown, Inc. is a growing global insurance brokerage firm delivering risk management solutions and services since 1939. Our unique culture is built on honestly, integrity, innovation and discipline and defines who we are and how we treat our customers, teammates and the communities we serve. We think of ourselves as a team, so we have teammates-not employees. We prioritize health, family, and business-in that order. We embrace and celebrate diversity, always striving to be an inclusive place where you have the power to be yourself. Traded on the New York Stock Exchange as BRO, Brown & Brown is a big company that doesn’t act like one.
Who We Are Looking For: We are looking for passionate team players who believe in working hard and having fun in a collaborative environment. Our team is customer-focused and values the importance of strong relationships, professionalism, and trust. We embrace solutions-oriented big thinkers who are committed to results and aren’t afraid to take risks. We are driven to set goals high and aim even higher.
General Responsibilities:
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Manages users access, performs administrative functions and provides support for timekeeping and project collaboration tool
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Assigns, track license counts and submits information for cross charges on a monthly basis
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Manages the license renewal process, prepare information for tech leaders to review and approve
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Analyzes business and technical team requests as it relates to the timekeeping and project collaboration tools
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Evaluates requests for new functionality and enhancements; ensures they are within the scope of system configuration
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Reviews processes with IT leaders and make recommendations for improvements
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Logs, reviews and ensures changes requests are approved through the change control board
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Works with business units, technical community, and vendors to implement enhancements within the project collaboration tool and time keeping system
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For the project collaboration tool; creates sheets, reports, dashboards and imports and exports data as needed
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Works very closely with support to resolve issues, implement new functionality and or come up with solutions for new requests
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Documents operating procedures for timekeeping and project collaboration tools
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Demos the timekeeping & project collaboration tool as requested
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Plans the work according to the objectives with the support of leadership
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Identifies opportunities to automate and improve the process.
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Keeps up with latest information on product releases and capabilities and makes recommendations based on leading practices, business needs and impacts
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Is the overall platform owner of the timekeeping and project collaboration tools
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Perform other duties as assigned
Required Qualifications:
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Bachelors degree in Computers Science or IT
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1-2 years knowledge of system administration experience, OR background in software development or engineering
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Excellent written and verbal communication skills, with the ability to build strong relationships and work collaboratively on teams. Analytical problem-solving skills, ability to identify and resolve problems in a timely manner, gathers and analyzes information skillfully and maintains confidentiality
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Strong attention to detail
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Ability to lead meetings both on-site and virtual teams and explain technical concepts to inexperienced tool users
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Time Management skills
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Proficiency in Microsoft Office Products, with strength in Microsoft Excel
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Ability to travel for work required occasionally (up to 1 week per quarter)
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Ability to work independently, with limited required direction and guidance
Preferred Qualifications:
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Experience with supporting a time keeping system
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Experience with Smartsheet or Project Management Tool
What we offer:
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Excellent growth and advancement opportunities
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Competitive pay based on experience
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Paid Time Off (PTO)
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Generous benefits package: health, dental, vision, 401(k), etc.
We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.
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