• Develops, modifies, updates & delivers internal & external training (i.e., onboarding, Ohio Procurement Certification, professional development, suppliers, local governments) using variety of delivery methods (e.g., instructor led, self-paced, job aids);
• Supervises lower level training staff (e.g., directs staff, oversees & manages assignments; approves leave & timesheets, trains & develops staff, establishes goals & conducts performance evaluations).

• Plans training activities & outreach (e.g., course curriculums for agency roles/tasks, presentations, speaking engagements) to meet those needs;
• Gathers & organizes training (e.g., prepares instructor training materials, develops roster, provides logistics support).

• Uses Ohio Learn system to schedule employees to attend training sessions;
• Create enrollments;
• Maintains procurement employees training files (e.g., certification application, NASPO online training);
• Analyzes data;
• Presents results in clear & efficient manner & assists in administering outcomes.

• Researches & responds to end user (e.g., suppliers, bidders, state agency staff) feedback & inquiries & implements solutions;
• Orders materials & supplies (e.g., print orders, facility room setup);
• Prepares & maintains training correspondence for myOhio learning events;
• Attends meetings & conferences;
• Serves as liaison with other agencies or institutions;
• Coordinates special projects as assigned (e.g., designs online learning programs & creates storyboards).

• Researches & analyzes issues;
• Uses OAKS Customer Relationship Management (CRM) system to provide assistance & information to state agencies, employees & suppliers in response to telephone, written & in-person inquiries;
• Responds to requests for information & conducts system support for end-users (i.e., presents one-on-one training);
• Consults with OAKS & Ohio Buys functional teams on complex issues; measures & evaluates CRM case flow.
  
  

What’s in it for you:

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

Medical Coverage

• Quality, affordable, and competitive medical benefits are offered through the Ohio Med PPO plan.

Dental, Vision and Basic Life Insurance

• Dental, vision and basic life insurance premiums are free after one year of continuous service.

Time Away From Work and Work/Life Balance

• Paid time off, including vacation, personal, and sick leave
• 11 paid holidays per year
• Childbirth/Adoption leave

Ohio Public Employees Retirement System

• OPERS is the retirement system for State of Ohio employees. The employee contributes 10% of their salary towards their retirement. The employer contributes an amount equal to 14% of the employee’s salary. Visit the OPERS website for more information.

Deferred Compensation

• The Ohio Deferred Compensation program is a 457(b) voluntary retirement savings plan. Visit the Ohio Deferred Compensation website for more information.

Work from Home

This position offers the flexibility of a hybrid schedule that combines working from home with regular in-office presence. In-person work requirements may change for training, meetings, and other operational needs.

Minimum Qualifications Required:

Completion of associate core program in instructional design, adult learning, education, instructional technology, or related field.

-Or 18 mos. exp. preparing & delivering informational & instructional programs for adults using instructional design model & doing & analyzing performance needs assessments.

• Or equivalent of Minimum Class Qualifications noted above.

Knowledge, Skills & Abilities:

Knowledge of (1) agency policies & procedures*; (2) customer service; (3) business administration; (4) adult learning principles; (5) instructional strategies & methods; (6) presentation & delivery methodology; (7) supervisory principles & techniques.

Skill in (8) operation of personal computer & associated hardware/software (e.g., Word, Excel, PowerPoint, Outlook, Internet Explorer, Visio, Captivate*, Dreamweaver*, PeopleSoft Enterprise Applications); (9) operation of audio visual & training equipment & presentation software (e.g., LCD projector, laptop computer); (10) critical thinking.

Ability to (11) manage an instructional design projects; (12) conducts & analyzes performance & training needs assessments; (13) develops performance objectives & tests for instructional design; (14) selects appropriate instructional techniques, methods & media for each instructional situation; (15) edits & revises communications to be clear, concise & grammatically correct; (16) works collaboratively with & interviews people from all levels of organization; (17) manages learning environment to increase opportunities for learner success & controls individual learning problems; (18) uses appropriate feedback techniques with learners, subject matter experts & others; (19) creates concise & accurate reports; (20) maintain accurate records; (21) obtain & maintain valid driver’s license.

* developed after employment.

Supplemental Information:

• All answers to the supplemental questions MUST be supported by the work experience/education provided on your civil service application.

• Selection devises, testing and/or assessments may be used to determine proficiency in this position.

• If you require a reasonable accommodation for the application process, please email the Human Resources contact on this posting so special arrangements can be made.

The final candidate selected for this position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior convictions will be made before excluding an applicant from consideration.