Job description
Vanguard Dental Group has an opening for a Treatment Coordinator in Derry, New Hampshire. We provide a working environment like no other dental office you have ever seen! All of our staff members are provided training to make the transition to your new professional home. We offer all this and a compensation package that includes health insurance plans, PTO and 401k.
Do you thrive in a fast-paced office environment? Would you consider yourself an educator that can easily explain complex procedures? Do you have the ability to oversee multiple projects at one time, while still delivering an exceptional patient experience?
Ready for a new career? Is your background and experience a great fit for the Dental Treatment Coordinator role described below?
If this sounds like you, and you are serious about supporting some of the greatest Doctors and dental teams in the Dental Industry - keep reading!
We are Vanguard Dental!
Vanguard Dental is an established doctor-owned, fee-for-service, a multi-specialty dental office in Derry, NH. Our winning doctors provide a full range of general dentistry, orthodontics, endodontics, oral surgery, and board-certified periodontal dental services in our location.
Dental Treatment Coordinator Career Opportunity:
The Dental Treatment Coordinator is a key member and contributor in creating an amazing, one-of-a-kind Patient Experience. Successful candidates will work in the Front Office and in our world-class practice engaging, entertaining, and caring for our patients. This includes working with multi-specialties to coordinate patient treatment needs and optimize scheduling. Will you do anything and everything to help the team win? Do you genuinely care about other people? If so, bring us your smile and BIG personality!
Responsibilities:
- Engage patients on the type and extent of treatment needed.
- Be successful in converting planned treatment to scheduled treatment in multi-specialty. (Pedodontics, Endodontics, Oral Surgery, Orthodontics)
- Communicate with referring offices through letters and emails details of treatment planned and updates on patient treatment.
- Must utilize excellent communication skills with an ability to explain, present, and educate dental procedures and treatment plans to patients plainly. (Fillings, Crowns, Bridges, Dentures, Implants)
- Process payments; Cash, Credit & Care Credit and other third-party payment options
- Ability to audit chart notes and create claims.
- Ability to run end of day reports.
- Assist with open and close of the office.
- Daily housekeeping (will be shared with other staff)
- Performs all other duties as assigned; and,
- Ability to communicate clearly with team and doctors – This is KEY!
Personal Traits - the most successful employees at Vanguard exhibit the following traits:
- 100% honest and ethical - able to develop the trust and confidence of internal and external customers.
- Genuinely Happy with a built-in desire to make people Smile.
- Mature - willing to ask for help in real-time and admit mistakes.
- Self-motivating - a proactive problem solver and an excellent communicator.
- Detail Oriented - well organized with a fanatical focus on details.
- Team player - willing to put the interests of the team above your own.
- Incredible people skills and professionalism in person, on the phone, and through email.
- Exquisite time management, prioritization, and the ability to remain organized and control chaos.
- Unparalleled intensity and quality of work, with an insatiable appetite to get the job done.
- Seeks opportunity in change and does not fear a dynamic environment.
Qualifications:
- 1-3 years of previous dental front office experience is ideal.
- Dental practice management software (Eaglesoft) experience is a plus.
- Ability to travel one or two times per year for overnight Continuing Education.
- Monday to Friday
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