Job description

This position will be responsible for school bus dispatching, scheduling, and general office duties. Candidate will be required to drive a school bus during any shift if necessary. Successful candidate will be proficient with computers, possess professional communication skills, have an excellent attendance history and be a team player.

*A Dispatcher is an hourly, non-exempt employee who, under the direct supervision of the Contract Manager is responsible for communicating with drivers, school district personnel and parents for daily routes, trips, and extracurricular activities for our clients.*

• Provide professional and courteous customer service to ALL districts, parents, drivers, monitors, and external parties.
• Follow company policies regarding pupil/customer relations with parents, teachers, guardians, and the public.
• Answering phones from parents and/or drivers and dealing with inquiries/questions accordingly.
• Utilizing two-way radios to stay in constant contact with drivers during their route- receive and dispatch emergency aid when needed.
• in a professional and courteous manner.
• Keeping records organized
• Keeps records and submit reports as required. This includes all documentation for complaints, accidents, student write-ups, fuel receipts, etc.
• Utilize GPS and Routing software as needed (training provided)
• Properly accounting for Call-Offs for any given shifts
• Directly assists Routing with changes and driver acknowledgement of such changes.
• Data entry for Employee attendance, absences, NCNS, approved T.O.R.
• Maintaining all fuel receipts and excels data entry.
• Communicating with the Shop when defect DVIR books are brought in for maintenance, tagging the bus.
• Switching busses for DOT purposes
• Anything additional that is asked of the Contract Manager or General Manager.

Pay is negotiable based on experience ***

Job Type: Full-time

Pay: From $19.00 per hour

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Overtime

Ability to commute/relocate:

• Rochester, NY 14606: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Dispatching: 1 year (Required)

Language:

• English (Required)

License/Certification:

• Class B (P,S) (Required)

Work Location: In person

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