• Bachelor’s Degree;
• Demonstrated attention to detail with strong communication, customer service, and organizational skills;
• Conference or event coordination and production experience.
• Ability to travel to in-person conferences, as needed.

• Member or constituent management experience in an association or similar context;
• Ability to anticipate needs and prioritize tasks;
• Experience working as an administrative support person in a professional office setting or similar environment;
• Experience using data to create reports for a general, non-technical audience;
• Website management experience;
• Experience and proficiency with using social media and event app platforms;
• Strong interpersonal skills and ability to interact well with diverse constituents;
• Experience with and proficiency in using Microsoft Office Suite, particularly Word, Excel, and Outlook;
• Knowledge of Colorado State University resources and processes;
• Proactive approach to work and the ability to anticipate needs;
• Ability to be resourceful and provide solutions;
• Demonstrated commitment to diversity and inclusion.

Visit CSU’s Human Resources website for detailed benefit plan information for temporary employees in the following University benefit areas: https://hr.colostate.edu/wp-content/uploads/sites/25/2021/02/benefits-summary-hourly.pdf

Colorado State University strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks. The type of background check conducted varies by position and can include, but is not limited to, criminal history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will also be conducted when required by law or contract and when, in the discretion of the University, it is reasonable and prudent to do so.

• Conference and event coordination and production for in-person and virtual UVP meetings, colloquia, institutes, and national conferences; attend events and conferences for onsite event production and logistics; work directly with event vendors, troubleshoot event issues, and support UERU leadership while in attendance.
• Support the home office staff regarding Higher Logic community implementation; promote continued engagement through online interactions, including information sharing and soliciting questions from members; stay up-to-date on Higher Logic developments and best practices through the use of the Higher Logic Users Group and training opportunities; create and evaluate assessments and benchmarks related to usage and member needs, and use results in order to exercise judgment and decision-making to enhance and streamline processes and practices.
• Maintain membership database in Airtable for constituent tracking to facilitate improved member services, and track interactions with members and potential members;
• Assist with maintaining the UERU website and social media;
• Research, analyze, and exercise judgment and decision-making to oversee implementation of systems, policies, procedures, and guidelines to increase efficiency and enhance communications through organization and tracking of issues, resolutions and documents.

• Support the home office staff regarding Higher Logic Thrive implementation; promote continued engagement through online interactions, including information sharing and soliciting questions from members; stay up-to-date on Higher Logic developments and best practices through the use of the Higher Logic Users Group and training opportunities; create and evaluate assessments and benchmarks related to usage and member needs, and use results in order to exercise judgment and decision-making to enhance and streamline processes and practices.
• Maintain membership database in Airtable for constituent tracking to facilitate improved member services, and track interactions with members and potential members;
• Research, analyze, organize, and manage materials to facilitate preparation for meetings, travel, and events;
• Respond to membership inquiries, manage tracking of inquiries and non-responsiveness to communications, oversee tracking process of event attendance for prospect outreach and cultivation, and assist Assistant Director with development of promotional materials.
• Preparation of meeting materials for UVP meetings, biennial national conferences, specialized network meetings, and meetings of the Board.
• Oversee annual dues invoicing process, including invoicing, follow-up communications, and receipts;
• Attend UERU Board and committee meetings to record minutes and distill and synthesize complex verbal information into succinct text;
• Help to prioritize and respond to daily volume of incoming communications for the UERU home office; identify and prioritize situations or issues; provide excellent customer service;
• Assist with accepting credit card payments over the phone while adhering to all data security processes and procedures;
• Other duties as assigned.