Job description
At Serta Simmons Bedding (SSB), we're more than a mattress company, we're a leading global sleep company with a mission to help people sleep better so they can live healthier lives. With a 150-year heritage in delivering industry-leading sleep solutions, we own iconic brands including Serta®, Beautyrest®, Tuft & Needle® and Simmons®.
When you join SSB, you become part of a winning and diverse team that is excited and committed to helping people get better sleep. We provide inspiring career opportunities, competitive benefits, employee perks, and the chance to be part of the future of sleep.
- Champion the quality visioning and culture: Help shape and develop Quality strategy, process and organization
- Create a company-wide culture and methodologies to drive quality processes to help best respond to the various stakeholders needs
- Develop and implement effective quality control programs across the supply chain to ensure that quality standards and objectives are met
- Provide leadership/mentoring/training to all levels of the organization on the use, practice, and implementation strategy of quality methodology and tools
- Identify recurring trouble spots by maintaining ongoing connections, contact and visibility, install the right systems and culture to create a structured and disciplined quality approach while building the proper processes with internal and external partners
- Influence operations and manufacturing to evaluate and take actions that are consistent with the company's quality standards and overall strategy. Challenge basic assumptions underlying each facility's operations and act as an effective sounding board for operational partners
- Lead continuous improvement initiatives regarding product quality and consistency, including shifting the focus of quality management to the production floor as well as upstream in the process
- Work with raw material suppliers to ensure quality expectations are understood, achievable, and consistently met
- Monitor quality trends, confer with key customers to define quality issues, communicate issues to cross-functional management teams, and achieve alignment regarding resolution strategies
- Maintain a high level of expertise on all quality related subjects, including regulations, legislation, and trends throughout the business. Develop and maintain working relationships with relevant regulatory agencies, serving as a highly regarded counterpart on all quality and regulatory matters
- Understand and anticipate needs of key customers to ensure quality systems meet or exceed their standards. Champion best practices in quality and provide guidance to SSB leadership
- Establish quality policies and procedures, monitor adherence and report on performance. Work directly with Manufacturing, Procurement, New Product Development, Logistics and other departments to develop, implement and improve quality and compliance programs and procedures
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10+ years in a Quality role
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15+ years in Manufacturing environment
- Strong organizational skills
- Knowledge of various quality system methodologies 8-D, Lean, 5 Why's, Pareto Analysis, Six Sigma, etc.
- Ability to work will at all levels of the Organization (Professional Corporate staff as well as Plant level Quality Technicians).
- Ability to work well with diverse groups of people.
- Ability to travel 70%-80%
Nearest Major Market: Atlanta
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