Our Operational Transformation & Strategy team partners with Operations, Technology and Business leadership to take the best of what we do, within and across the firm, and drive deliberate cross-pollination across the Asset and Wealth Management (AWM) Operations teams, promoting global process consistency and standards. We focus on evolving the organization's capabilities to move from lower to higher-value added tasks, and creating agile processes, teams and infrastructure that enable differentiated client experiences and outcomes. Other key capabilities of our Operational Transformation & Strategy include Business Process and Decision Management, Intelligent Automation, Business Intelligence, Analytics, Service Design, and various product teams.

As a product owner, you will be the champion for the needs and goals of both your stakeholders who use your product - Know Your Client (KYC) - and for clients of AWM. Your role will involve close partnership with Design, Operations, Technology and Business stakeholders on taking a feature or product through the entire product management lifecycle.

Job Responsibilities:

• Defining strategy, operating model, and roadmap to achieve vision and business goals
• Anticipating and prioritizing need and managing the product backlog
• Working with product users, control partners, designers, and engineers to understand the pain points, define opportunities, prototype and test solutions, craft epics and stories, ensure sprint inputs (e.g. design and requirements) and outputs (e.g. tested code) are as envisioned, and measure outcomes of the implementation
• Collaborating with User Acceptance Testing (UAT) team to ensure product changes are understood and plan for testing is in place
• Communicating with stakeholders, partners and product teams to ensure clarity on the roadmap, strategy, instructions
• Establishing the approach to pilot/rollout new capabilities, including objective/scope, population selection, communication, training/support, feedback/metrics

Required qualifications, capabilities and skills:

• BA/BS degree with 5+ years of relevant work experience in a professional setting, preferably with experience in wealth management, asset management, digital banking, or a closely related business leading strategic or transformational change
• Experience building a strategy and roadmap across a large, diverse, global organization
• Experience writing user stories - Agile certification a plus
• Experience working in an Agile team to gather business requirements, perform detailed analysis, and document user stories; experience in working with technology development teams during build and implementation phases
• 3-5 years of experience working on medium to large technology projects
• Proficient with Microsoft products including; Word, Excel, Access, Project, Visio and/or Change Mobilization Toolset: Signavio, Alteryx, Xceptor
• Proficient in Jira and Confluence

Preferred qualifications, capabilities and skills:

• Strong analytical skills, with experience in writing business and functional system requirements.
• Strong Project Management and organization skills with consistent attention to detail
• The ability to manage expectations by establishing clear timelines, deliverables and milestones
• Creative problem solving and solid judgment decision making; research, gather, arrange, compile, summarize and evaluate data in recommending solutions

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veterans

Base Pay/Salary
Brooklyn,NY $99,750.00 - $175,000.00 / year; Jersey City,NJ $99,750.00 - $175,000.00 / year