Job description
Initial Posting Date:
04/05/2023
Application Deadline:
04/12/2023
Agency:
Department of Human Services
Salary Range:
$2,823 - $4,073
Position Type:
Employee
Position Title:
Visitation Scheduler (Office Specialist 2)
Job Description:
We are proud to be an Equal Opportunity Employer. We are actively working to build an equitable agency with the
Equity North Star
as our guide toward our vision of an agency free of racism, discrimination and bias. We believe that teams in which everyone can show up as their full authentic self are key to creating a thriving workforce that can better serve communities. We welcome members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to apply.
Would you like the opportunity to make a positive impact on Oregonians in need of support and resources? Would you enjoy working with a diverse team that collaborates and learns together in service of children, families, and communities? If so, we’d love to hear from you!
We are seeking a file and discovery clerk (office specialist 2) to join our Child Welfare team in Salem.
Oregon Department of Human Services (ODHS), A place to belong and make a difference!
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When you join theODHS, you join a community of over 10,000 employees dedicated to serving and helping Oregonians achieve wellbeing and independence through opportunities that protect, empower, respect choice, and preserve dignity.
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Connect with ODHS Employee Resource Groups (ERGs) and find a place to belong, build community and participate in shared learning. ERGs are employee-driven committees that support each other as well as the ODHS’ overall mission and vision.
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We are committed to building an antiracist and equitable agency. Equity is foundational to our role as a human services agency, and we are committed to integrating equity into all we do. TheEquity North Starhas four points that explain the agency's goals related to equity, inclusion, and racial justice.
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We know that life is unpredictable and ODHS cares about keeping you well. Enjoy a work-life balance, 11 paid holidays a year, flexible work schedules, andcompetitive benefits packagesincluding health, dental, vision and much more!
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If you have federal student loan debt or are thinking of going back to school, then you might benefit from theStudent Loan Forgiveness Program. If you make 120 qualifying payments on your student loan while working full-time for a qualifying employer, your student loan debt may be forgiven.
What you need to qualify:
Two years of general clerical experience, one year of which included typing, word processing, or other experience generating documents.
OR
An associate degree.
OR
Graduation from a private school of business with a certificate AND one year of general clerical experience.
A valid driver license and acceptable driving record are necessary for this position.
Essential attributes:
We are looking for candidates with:
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Ability to adapt communication style to the intended audience, listen intently, and speak with empathy.
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Experience navigating Microsoft Office (Outlook, Word, Excel) and different basic computer software.
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Ability to assess difficult and complex situations under pressure and make appropriate decisions.
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Experience working successfully both with a team and independently, while managing your time efficiently.
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Experience formulating documents or reports that include a conclusion and recommended action (examples: case plans, court reports, investigative reports).
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Experience doing research and asking questions to understand policy and procedure.
Please be sure to clearly describe how you meet these attributes within your application materials. These attributes will be used to determine which candidates will be selected to move forward in the process. Make sure to read the ‘How to Apply’ section for any other requirements.
Your duties at a glance:
As an employee working within the
Child Welfare Program
, you will have an opportunity to make a meaningful difference in the lives of Oregon’s most vulnerable children and families. Your dedication will help us achieve the Child Welfare
Vision for Transformation
that will support children and young adults to be safer, healthier, experience less trauma and achieve a greater well-being.
As a visitation scheduler, you will be:
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Coordinating the scheduling for all branch office visits.
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Assigning social service assistants to facilitate visits.
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Arranging the transportation for children as needed.
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Monitoring the branch visitation line and logging all change-requests.
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Attending meetings and completing other duties as assigned by supervisor.
Working conditions:
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You may be required to developing competencies in various computer applications.
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This position may require some travel to make purchases.
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Occasional paid overtime on nights or weekends may be required.
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You may interact with a wide range of people including some who have experienced trauma, exhibit challenges in controlling their anger, or other unexpected emotions impacted by drug use, cognitive impairments, or other factors.
How to apply:
Your work history profile, cover letter, and resume are the perfect opportunity to highlight your interest in the position and showcase your skills and experience that make you the best candidate for the position.
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Please upload a resume or complete the work history profile. Note: Your resume may be uploaded in the Resume/CV field on the online application.
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A cover letter is not required for this application. However, you may attach one if you wish. This may help the manager understand better how you possess the essential attributes.
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Current state of Oregon employees: Apply via your employee Workday account.
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If you are not a current State of Oregon employee: view thisapplication instructional video.
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After you submit your application, you will have additional tasks to complete in Workday. Please continue to check your Workday account throughout the duration of the recruitment process.
Additional Requirements:
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Finalists for this position will be subject to a computerized criminal history and abuse check. Adverse background information will be reviewed and could result in withdrawal of a conditional job offer or termination of employment.
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The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.
Helpful information:
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This position is represented by the Service Employees International Union (SEIU).
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This recruitment may be used to fill future vacancies.
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Have questions about Workday, and want some tips on understanding the state application process? Check out ourOregon job opportunitiespage.
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If you need an accommodation under the Americans with Disabilities Act (ADA), have questions or need assistance with the application process, please contact Jill Larson atjill.w.larson@odhs.oregon.gov. Please be sure to include the job requisition number.
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