Volunteer & Community Resource Manager

Full Time
Naples, FL 34101
Posted
Job description

Details

FSLA Status: Full Time, Exempt

Reports To: Chief Development Officer

Education

  • Bachelors Degree or equivalent experience.

Experience

  • Ability to learn and work in Donor Perfect and Volgistics data base systems
  • Proficient in Excel, Word, and strong computer skills
  • Excellent relationship building skills
  • Strong interpersonal, verbal, and written communication skills
  • Highly responsible, able to self-manage and work with limited supervision
  • Ability to handle the phone in a highly professional and engaging way
  • Must be flexible
  • Able to manage multiple tasks, projects, and volunteers at one time
  • A strong ability to intuitively identify the needs of The Shelter and proactively work to assist in fulfilling those needs
  • The ability to recognize potential in volunteers regarding possible volunteer leadership opportunities, Guild/GADV members, and community partners as well as potential resource support and refer to appropriate staff

Requirements

  • Must provide proof of COVID-19 vaccinations or exemption
  • Must have a valid Florida Driver's License
  • Must be able to pass state and national background checks

Overview

Responsible for oversight of over 300 volunteers, executing research, solicitation, and coordination of in-kind gift resources. Focus includes volunteer recruitment, new volunteer programs, volunteer training and orientation, volunteer recognition, community partner relationships, special events, and public speaking.

Essential Functions

  • Recruit volunteers for various Shelter programs
  • Update and revise volunteer programs as necessary on website
  • Interview potential volunteers to introduce and explain the volunteer program and provide program and shelter requirements
  • Recruit potential Direct Service Volunteers to attend Core Competency training held quarterly at The Shelter
  • Plan and execute volunteer outreach via e-mail, direct mail (newsletter) and telephone as needed
  • Keep record of volunteer hours through Volgistics and report to appropriate management

Volunteers, Recruitment, and Requirements

  • Manage Direct Service volunteers and ensure they have the proper training and required ongoing training hours as required by DCF and input into Volgistics. Update website with proper annual training materials required by DCF and Shelter. Maintain mandated DCF files on all Direct Service volunteers, including one-time requirements as well as fiscal requirements. Visit volunteers at Options Thrift Shoppe and the Immokalee Shelter regularly to cultivate relationships.

Community Resources

  • Research local faith-based organizations, create an annual mailing campaign, and follow-up to offer tours. Research local Golf Clubs and organizations that hold annual benefit events, create annual mailing campaign, and follow-up on ways these organizations may partner with The Shelter. Steward current community resource relationships by communicating frequently on their impact throughout the year. Keep an updated record of community resources with contact person, and the services provided to The Shelter. Complete reports for community partners as requested.

Development Support

  • Work with the Development team to assist with agency fundraising events. Work with Development team for presentation of monthly tours. Work with Development team to brainstorm new and creative fundraising ideas and engagement. Provide monthly Volunteer and In-kind donations reports to Chief Development Officer and fiscal team.

Events

  • Represent The Shelter at community presentations, fairs, and outside events. Assist with assigning shelter speakers if necessary.

Holiday and Back to School Drive

  • Coordinate gift-drive campaign with organizations, corporations, area churches and community partners. Schedule pick-up dates and Volunteer participation. Work with Program staff to collect participant information needed to select gifts and other needs. Work closely with Volunteers and staff to ensure gifts are distributed to participants and their children. Collect, organize, and distribute a large amount of donations in a very short period of time.

In-Kind Gifts

  • Research, solicit, and secure donations of essentials and oversee In-kind gift drives. Maintain correspondence such as gift solicitations, Volunteer, and donation thank-you correspondence. Maintain Ongoing Essentials list to be posted on website and used by all staff. Throughout the year, secure donations for TL Cottages, Mothers Day, Birthdays or other needs to be used by Guild committees.

Volunteer Appreciation Luncheon

  • Plan and oversee Volunteer Recognition in the spring; select venue, theme, solicit gifts, plan presentation and awards. Assist with capturing photos throughout the year of Volunteers in action. Work with Program staff managers to select outstanding Volunteers in their department. Work closely with Communications Manager to design invite, communication, videos, and themes.

On-Call Driver

  • Recruit/hire and manage on call driver. Schedule and communicate ongoing and periodic pick up. Approve time and mileage reports.

Immokalee

  • Support Shelly Stayer Shelter as needs arise.

THE SEPARATE DOCUMENT ENTITLED VOLUNTEER COORDINATOR ATTESTATION FORM MUST BE INCLUDED WITH THIS JOB DESCRIPTION.

ADA

Must be physically mobile and able to sit, stand, bend, stoop, and lift 20 pounds.

    Work Environment

    • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The Shelter for Abused Women & Children complies with the Americans with Disabilities Act of 1990 and support to the Deaf or Hard-ofHearing in accordance with Section 504 of the Rehabilitation Act of 1973. The Shelter is an equal opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, sex, religion, national origin, disability, sexual orientation, or marital status. We assure you that your opportunity for employment with us depends solely upon your knowledge, skills, and abilities.

    Benefits

    • Salary commensurate with experience
    • Happy, Healthy & Whole Environment
    • Life & Health Insurance
    • 401K
    • Short- & Long-Term Disability and more
    • Paid Leave and Holiday
    • Employees Assistance Program
    • Medical, Childcare & Fitness Reimbursement Plan

    Contact Information

    Info@naplesshelter.org 239.775.3862 www.naplesshelter.org

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