Job description

This position includes a one-time sign-on bonus of $500, to be paid within the first month of employment. Bonuses require a one-year commitment of employment. For more details, please contact hr@orcca.us.

Title: Weatherization Auditor and Inspector

Location: Coos Bay, OR

Program: Essential Services

Reports to: Essential Services Director

HR Contact: hr@orcca.us

Pay Level: Starting at $21.00 - $24.00 hourly, DOE

Staff Supervised: None

FSLA Status: Non Exempt from Overtime

Effective: 4/4/22

Position Type : Full-Time

Revised: 2/1/23

External Applicants: Please submit an employment application, cover letter and resume on our website, www.orcca.us or to hr@orcca.us.

Internal Applicants: Please submit a letter of interest and resume to hr@orcca.us.

Job Description

PRIMARY PURPOSE:
The Weatherization Auditor/Inspector supports the Weatherization Program. This includes but is not limited to: contractor communications, scheduling, client services, complex data entry and program reporting. Additional responsibilities include managing invoices and project files, and compliance with federal, state and local regulations, grant requirements and agency policies. The position also provides support for ORCCA Energy Education Outreach Program.

ESSENTIAL JOB FUNCTIONS (Reason position exists is to perform these functions):

Field Staff and Contractor Support Duties: (40%)

Schedule weatherization audits and inspections and arranges appointments with clients and contractors.

Monitor in-process jobs through daily communication with contractors, vendors, auditors and inspectors to ensure timely completion.

Create all work orders and processes all invoices in a timely manner.

Issue work orders to contractors, coordinates purchase and installation of “specialty services” including, but not limited to: appliances, heating equipment, plumbing and electrical.

Update status information for active projects on a weekly basis.

Client Services: (30%)

Provide information, assistance and referrals for general inquiries for Weatherization and Energy Education programs, as well as available ORCCA services.

Provide written, phone and in person assistance with application process (occasionally off-site).

Coordinate client intake including evaluating client income documents to determine program eligibility.

Address emergency “no heat” situations expediently as they arise.

Recruit clients to maintain an appropriate level of participation in the program to meet grant-funding goals.

Act as the client’s advocate and fosters positive relationship. Explains weatherization process, discusses client responsibilities, importance of appointments, health and safety and quality control requirements.

Maintain weatherization waiting list which includes regular updates to clients while advising clients about requirements they must meet to stay enrolled.

Administrative Support Duties: (10%)

Perform clerical functions for Weatherization Program including but not limited to: word processing, copying, answering phones, taking messages, processing mail, ordering supplies, maintaining inventory, accurate filing systems, travel paperwork, petty cash and data entry.

Handle confidential materials and communications.

Conduct regular written and phone communications with staff, contractors and clients.

Create and maintain all client files including but not limited to: evaluating client applications, entering data into OPUS, updating spreadsheets, creating work orders and obtaining necessary signatures.

Compile all required health and safety documentation for each weatherization job.

Assure all contractor invoicing and payments comply with ORCCA fiscal policies.

Prepare and reviews program payment vouchers for accuracy, coding, and eligibility.

Coordinate special projects as requested.

Energy Education Workshop Duties: (10%)

Ensure all weatherization clients attend Energy Education Workshops per OHCS requirements.

Monitor inventory and orders kit items for Energy Education Workshops.

Provide support for Energy Education Workshops including creating and publicizing schedules, developing presentations, providing course instruction, registering participants and inputting data required for OHCS database.

Data Management: (10%)

Responsible for completeness and accuracy of program data and reporting.

Monitor all OHCS database entries including income, demographics, job costs and funding sources.

Compile and documents client energy consumption data from local utility companies as requested.

Perform data entry for special projects as necessary and provides instruction as requested.

Actively engage and support Diversity, Equity and Inclusion activities and inclusion in all work.

Responsible for personal safety, reporting incidents or accidents within a reasonable amount of time to supervisor or Safety Committee at Safetycommittee@orcca.us.

Responsible for picking up after one’s self and maintaining company owned equipment. Report damaged or malfunction equipment to supervisor, facilities maintenance or HR.

Performs other related duties as assigned.

TEAM EXPECTATIONS:
Teamwork - We join our individual strengths together creating teams and circles of cooperation to promote innovative thinking and bring opportunity to our community.

Partnerships - We create collaborative community partnerships to best leverage all resources available for the benefit of the community.

Diversity - We welcome and accept differences and honor our co-workers and clients by treating each person with equality, dignity, and respect.

Confidentiality & Ethics - We maintain a high standard of ethics and integrity to respect the confidentiality of clients and staff.

Physical Safety - We respond promptly to address health and safety needs or concerns for clients and staff.

Communications - We encourage timely, open-minded, respectful, and direct communication to alleviate controversies and foster a safe, productive workplace.

Health & Sustainability - Recognizing the importance of physical, emotional, and environmental health, we seek to inspire and model healthy, sustainable living.

Public Relations - We recognize that each of us represents the entire agency in our public interactions and strive to act in a consistently professional and unbiased manner.

Professional Growth - We provide an environment supportive to personal and professional growth, cross training, and advancement.

INDIVIDUAL EXPECTATIONS:
Model behaviors that demonstrate an understanding, acceptance and welcoming of diversity.

Attend staff meetings, center meetings, and/or other workshops/meetings as notified.

Maintain a positive attitude regarding ORCCA and all its programs.

Maintain respect and positive communication regarding all children, families and staff.

Maintain confidentiality of client and staff information.

Maintain open, two-way communication with staff.

Accept suggestions and guidance from supervisor and other management staff.

Seek feedback on job performance and evaluate suggestions and guidance to incorporate in performance.

Commit to further training. Develop an individual training plan using program tools, as appropriate.

Communicate with supervisor regarding any needed changes or concerns with work schedule.

Adhere to agency procedures as a mandated child abuse reporter.

Regular attendance is a requirement of the position.

Ability to perform the job with or without reasonable accommodations.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
Responsible Managing Individual for ORCCA Contractor’s License required within 6 months of hire.

Building Performance Inspector (BPI) certifications required within 6 months of hire.

Lead Based Paint (LBP) certification required within 6 months of hire.

REM-design software certification required within 6 months of hire.

Ability to meet deadlines.

Ability to present and relate to diverse client populations.

Professional appearance, presentation and demeanor always.

EXPERIENCE AND EDUCATION REQUIREMENTS:
High school diploma or GED required. Associate’s or Bachelor’s degree is preferred.

Minimum 1 year experience in a position that required planning and completing assignments to meet objectives, deadlines and targets.

Strong working knowledge of office communication.

Two years minimum experience with the Microsoft Office suite.

Basic understanding of office equipment including copier, fax, and scanner.

In addition to English, ability to speak and write fluently in Spanish is preferred.

WORK ENVIRONMENT:
Geographic Area: Coos, Curry, and Coastal Douglas Counties Primary worksite: Coos Bay, Oregon.

May move or lift items up to 51 pounds.

Prolonged periods sitting at a desk and working on a computer.

Primarily indoors, in a climate-controlled environment; may not have access to sunlight. Occasional activities outside in a non-climate-controlled environment.

Potential for open workstations and cubicles with moderate to high noise; work from home where available.

Some travel-Required ODL and proof of insurance (ORCCA Policy).

OTHER:
Reliable method of getting to work.

Must be free from illegal drugs, may be subject to suspicion testing.

Must be able to pass the State of Oregon Criminal Background Check.

A current Oregon Driver’s License is required.

Proof of automobile liability insurance @ $100,000/300,000 liability limits and maintain such limits.

NOTE: The specific statements reflected in each section of this position description are not intended to be all-conclusive, but rather the basic elements and criteria considered being necessary in order to satisfactorily perform the duties associated with the position. Your employment with ORCCA is at will. This means your employment is for an indefinite period of time and it is subject to termination by you or Employer with or without cause, with or without notice, and at any time.

Oregon Coast Community Action is an Equal Opportunity Employer. ORCCA does not and shall not discriminate on the basis of race, color, religion, creed, gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operation.

Please inform Human Resources at 541-435-7090 or hr@orcca.us if you require a reasonable accommodation in order to perform the essential functions of this job.

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