Job description
Job Title:
Academic Administrator
Department:
IR0016 Academic Operations
Reporting to:
Head of Academic Affairs
Job Title: Academic Administrator
Location: Mixture of remote working and Dublin Business School (DBS), Castle House, Georges Street, Dublin 2
Working Hours:
8.45am – 5.15pm as standard but may include requirement for shift work including:
10.00am – 6.30pm or
11.00am – 7.30pm
A small number of Saturday shifts at peak time is also a requirement.
Reports to: Head of Academic Operations
Primary objective:
To provide administration support across the academic operations department, including the Registrar’s Office and the Examinations Office, in accordance with the demands of the academic calendar.
The Academic Operations Department is responsible for providing administrative support to staff and students across the various programmes offered within DBS.
Role and Responsibilities:
The academic administrator will be deployed across the department in response to demand and will undertake a range of tasks including:
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Overall provision of administrative support to the Academic Management Team at DBS
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Day to day communication and administrative support with students via phone, email, in person and through ticket tracking system
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Ongoing management of student information data entry and accuracy.
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Working with all stakeholders to ensure attendance, meetings, inductions, communications are covered within the department and supporting them with the day to day administration of the programmes.
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Attend meetings where required, taking minutes and/or providing input from Academic Operations.
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Working with other departments to ensure the effective delivery of our programmes and examinations.
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Providing support at key events in the academic calendar.
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Provide day to day operational support to students in respect of awards and assessments.
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Ensure accurate and timely registration of all students and efficient collation of associated records.
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Manage communication with students on a range of academic issues and ensure implementation of relevant processes.
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Support the management and execution of Graduation ceremonies.
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Any other duties commensurate with the post as determined from time to time in accordance with business need.
Personnel Specification
The successful candidate will meet the following essential requirements:
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A third level qualification, ideally qualified to honours degree level
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Experienced with MS Office and Google Docs/Sheets
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Experience in a similar role ideally in an education context
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Demonstrable administrative and organisational skills with the ability to prioritise their work and to meet strict deadlines
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Excellent communication skills both verbal and written
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Excellent attention to detail
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Ability to work on their own and also within a team
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Self-motivated with a proven ability to work effectively in a high pressure environment.
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Proactive, enthusiastic and student‐oriented approach
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Ability to work flexibly in accordance with the requirements of the role
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A commitment to the principles of the Kaplan Way
In addition, satisfaction of the following would be desirable:
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Experience of working with management information systems or databases
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Knowledge and experience of working with academic validation requirements
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Proven track record of working effectively within a regulatory framework.
Position Type:
Contract Type:
Regular
Pay Frequency:
Annual
Location:
Dublin, IRE
Job Functional Area:
All appointments are subject to passing Garda Vetting and providing proof of eligibility to work in Ireland on full time basis (upon being invited to interview). Please refer to our privacy policy here:
This job description is a guide to the work the post holder will initially be required to undertake. It may be amended from time to time to meet changing circumstances by mutual agreement. It is expected that the job description will be reviewed regularly by the post-holder and their manager.
DBS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. If you require any adjustments or additional support within the recruitment process, please contact us directly.
DBS Privacy Notice for Candidates
.
This job description is a guide to the work the post holder will initially be required to undertake. It may be amended from time to time to meet changing circumstances by mutual agreement. It is expected that the job description will be reviewed regularly by the post-holder and their manager.
DBS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. If you require any adjustments or additional support within the recruitment process, please contact us directly.
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