The Office Administrator/Trainer reports to the Director of Operations. This position will be responsible for providing staffing for the DEN station. There will be some travel needed from the DEN office to the DEN airport for additional training and coordination with the Operational Leaders.

The primary job responsibilities include:

• Interview, extend offers, and on board candidates into our Applicant Tracking System (UKG)
  • Administer all testing for applicants including pre-employment drug screens and coordinating badging procedures and appointments
  • Schedule and conduct interviews
  • Call and follow up with candidates
  • Transition new hires from training to on the job training to the ramp
  • Ensure all employees are enrolled in company provided time clocks
• Provide operational support in payroll and time/attendance
• Prepare and provide staffing and scheduling reports
• Identify opportunities to increase efficiencies by evaluating operational and departmental processes and procedures
• Facilitate training for frontline staff to ensure operational compliance
  • New Hire Orientation
  • CFR 139
  • Fuel Operations Manual
  • Best Practices
  • Customer Fuel Training
  • Customer Differences Training
• Collaborate with others for the purpose of implementing and maintaining updated training materials
• Provide employees with proper uniforms and PPE
• Monitor and reorder uniform and PPE supplies as needed
• Provide and manage employee bus/parking passes
• Monitor unauthorized punch reports
• Assist operations with attendance tracking
  • Work with HR partner to provide corrective action notices (CANs) or termination documentation
  • Process terminations in employee database
• Document all employee files electronically

Salary Range:

$47,000-$51,000

Competency:

Problem Solving

Customer Service Aptitude

Interpersonal Relationship Skills

Effective use of listening skills

Strong Written and Oral Communication

Possess strong organizational and time management skills

Qualifications:

The requirements listed in this Job Description are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

General Qualifications:

• 18 years of age
• Eligible to work in the United States

Education/Experience:

Bachelor’s degree and one year of experience. Associate’s degree or high school diploma or equivalent may be substituted with two or more year’s relevant experience.

Language Ability:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to communicate both orally and in writing effectively in English.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

Computer Skills:

A high level of proficiency is required in Microsoft Outlook, Excel and Word, with the ability to prepare documents in business format, compose effective letters, prepare and organize schedules in a spreadsheet and perform other tasks related to job duties as assigned.

Knowledge of UKG (UltiPro a plus)

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate but may become high at various times. Employee must be willing to wear/utilize company-supplied personal protective equipment (hearing protection) to mitigate noise exposure.

Some work is in an outside environment, with exposure to hot and cold temperatures and inclement weather.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Stand and walk
• Be able to hear and respond to the spoken voice and to audible alarms generated by terminal environment
• Specific vision abilities required for this job include: vision with or without corrected lenses

Benefits

• PTO
• Able to enroll in Medical, Dental, Vision, Life insurance and 401k program

• Compensation

The pay rate listed on this post, is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience.