Job description

We’re seeking someone who is great on the phone, has excellent analytical skills, is detail-oriented, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, truly enjoys providing superior service, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate with opportunity to learn and grow.

Primary Responsibilities

· Monitor job file status

· Monitor job file audit status

· Maintain job file WIPs

· Monitor and ensure client requirements are followed

· Review and validate initial field documentation

· Create preliminary estimate

· Daily job file coordination

· Perform job file backup

· Maintain internal and external communications

· Prepare job file reports

· Complete and review job file documentation for final upload and the audit process

· Complete job file audit process

· Perform job close-out

· Assist other departments, as needed

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Benefits:

• Paid time off

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Dallas, TX 75233: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Must be willing to pass a drug test and back ground search

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

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