Job description

Address: USA-ME-Scarborough-145 Pleasant Hill Rd
Store Code: CONTROL TOWER (5120892)

Retail Business Services, ranked No. 25 on Fast Company’s 2022 100 Best Workplaces for Innovators, is the services company of leading grocery retail group Ahold Delhaize USA, currently providing services to five omnichannel grocery brands, including Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Retail Business Services leverages the scale of the local brands to drive synergies and provides industry-leading expertise, insights and analytics to local brands to support their strategies. We are committed to diversity, equity and inclusion and we foster a community of belonging where everyone is valued. For more information, visit https:// www.retailbusinessservices.com .

This position is charged with supply chain processing of item setup & maintenance tasks. This position resolves unauthorized item scenarios between ADUSA and third party suppliers. This position acts as a supply chain Subject Matter Expert (SME) in the product life cycle, how product attributes impact the end-to-end supply chain, and coordinating resolution of item data issues impacting product flow.

Essential job functions:

• Execution of supply chain enrichment of new items and maintenance (e.g. selection of source facilities, order book assignments, source vendor number)
• Process Cycle Item Activity reports leading to the creation of new item forced distributions & supply chain new item execution reporting.
• Maintain strong working relationships with Item Life Cycle, Marketing and Merchandising IT, Forced Distribution, In Stock, and brand Category Management teams.
• Resolve unauthorized item situations with C&S Wholesale Grocers, coordinating with CAO, ILC, and brand Category Management teams.
• Act as a point of escalation for item setup issues
• Support modifications to and review of item conversion SOPs and related materials partnering Training & Process team.
• Research and resolve reported incidents of item attribution preventing successful flow of goods in the end-to-end supply chain.

Skills:

• Technical skills
• Intermediate Excel & MS Access
• AIS and S&S Mainframe
• Work closely with stakeholders to analyze/document current business processes and requirements, then identify gaps to an improved future state.
• Perform data analysis on existing work within operations to measure and report on quality and productivity of workflows.
• Develop cross-functional relationships based on trust and respect

Abilities:

• Ability to develop and maintain strong working relationships with various stakeholders of varying experience, education, and different cultural backgrounds.
• Adaptability within a hyper-growth, constant-change environment.
• High degree of emotional intelligence and awareness.
• Excellent detective and highly curious.
• Detail oriented, yet able to move forward efficiently in the face of ambiguity
• Continuously striving for process and quality improvements.
• Patience and savvy to seek cultural change toward organizational maturity through an iterative process.
• Flexible and comfortable in a fast-paced ever-changing environment.

Education:

• Bachelor's Degree or equivalent combination of education and related work experience

Experience:

• 1 to 3 years of experience in Supply Chain, Category Management, or Item Life Cycle

Retail Business Services is an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law. We provide reasonable accommodations to applicants and employees with disabilities. As important as what we do is how we do it. Our team embodies our values of Courage, Care, Teamwork, Integrity and Humor in everything that they do. We have a culture of care that values and celebrates the qualities and perspectives that make us all unique.
If you have a disability and require assistance in the application process, please contact our Talent Acquisition Department at tad@retailbusinessservices.com.

Job Requisition: 293816_external_USA-ME-Scarborough_3102023

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