Application support/ Production support /monitoring engineer(AWS,Azure,GCP)
Job description
Key Responsibilities and Duties
- Handle incoming tickets for supporting our 7-11 stores
- Work in a fast past 24x7 role that requires rotating oncall rotations
- Monitor our dashboards, reports and alerts to ensure the highest availability.
- Work closely with other SRE members to improve our observability and SRE Maturity
“Must Have” Specific Knowledge and Skills
- Ability to work from office minimum 3 days per week
- Exceptional verbal and written communication skills
- Strong technical troubleshooting skills
- Bachelor's degree or equivalent work experience 5+ years of experience supporting complex distributed systems
- 3+ years of experience in managing/supporting public cloud-based infrastructure (AWS or Azure)
- 3+ years of experience with running and/or managing large infrastructure services with multiple availability regions Public Cloud (AWS, GCP, Azure)
- Work cross-functionally with the various teams in the organization and help establish SLOs and then help teams consistently achieve those SLOs.
- Working experience with IoT devices, and Microsoft Intune.
- Experience with RCA’s, Monitoring and Alarming in all environments and familiar with tools like Mongo Charts, New Relic, Cloudwatch, Service Now.
- Experience participating in Scrum/Kanban, AGILE workflow technologies and using JIRA, Confluence and OneDrive.
- Retail SRE Operations experiencing managing in store devices and IOT.
- Experience using Postman
Additional Skills and Other Requirements
- Experience managing IOT devices in Microsoft Intunes
- 2+ years DevOps experience
- Experience implementing and evangelizing the principles of the Google SRE handbook
- Experience building MongDB and NoSQL queries
- Experiencing managing PM2 Batch processes
- Experience with Python, Java script, Node.js, YAML and similar languages
- Experience managing and supporting AWS Lambda or other serverless workloads
Interview Mocha Testing (only applicable to IT Technical Positions)
If testing is required, what skills will candidate be tested on? Note: If the request is for a developer/engineer position, please work with the VMO Testing Coordinator to ensure an assessment test exist that matches the job description.
Education And Experience
- Education: Bachelors/4 Yr Degree
- Years Of Relevant Work Experience: 5+Years
- Years Of Management Experience: Select minimum years of management experience required.
- Certifications/Licenses: Click or tap here to enter certifications/licenses required or preferred. Indicate if required or preferred.
Comments for Suppliers:
- Looking for a production support and monitoring engineer.
Job Type: Contract
Pay: $66.00 - $67.00 per hour
Schedule:
- On call
Ability to commute/relocate:
- Irving, TX 75063: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Application produaction support ,AWS,Azure,GCP: 1 year (Preferred)
Work Location: Hybrid remote in Irving, TX 75063
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