Job description
We're Apostrophe, a healthcare technology platform reimagining what dermatology should look like in the 21rst century. Apostrophe's vertically integrated platform powers a bespoke experience for every patient, from digital diagnosis to medication delivery, to ongoing care. Apostrophe is the only company to combine a nationwide network of dermatologists and a prescription compounding facility to provide world-class dermatology care at a fraction of the cost or hassle of the traditional healthcare system.
In July of 2021, Apostrophe was acquired by Hims and Hers, Inc. (ticker:HIMS), the multi-specialty telehealth platform. Apostrophe is a fully autonomous startup brand under H&H.
About the job:
As an Area Manager for Fulfillment & Inventory, you will be responsible for assisting the Operations Manager with organizing and directing fulfillment operations. You will coordinate activities to ensure efficient utilization of fulfillment resources and optimize order and material flow. You will be a key stakeholder in building something from the ground up and have a tremendous impact as Hims/Hers grows. You will be based at our fulfillment center in Gilbert, Arizona and will report to the Operations Manager.
You will:
- Maintain ownership of a specific functional area within the building and all activities and output that area produces.
- Manage the daily operations across a shift/department including measuring of performance and attendance.
- Ensure quality standards and productivity standards are achieved while never compromising safety as a top priority.
- Coach and manage employees, set workload objectives as required to optimize staff & shift effectiveness.
- Interact with fulfillment management regarding any operating issues, including root cause analysis and suggested solutions to help get back on track as smoothly as possible
- Responsible for troubleshooting and investigating errors or nonconformance within your functional area of ownership
- Facilitate and lead continuous improvement projects to support departmental initiatives/goals.
- Ensure all new employees are properly trained, including delivery of staff training as needed.
- Responsible for elements of staffing (recruiting, interviewing, and selection) and talent management (performance management and activities to achieve performance objectives).
- Maintain department schedules to support fulfillment without delays.
- Plan and coordinate efficient transfer of materials and finished products throughout the warehouse.
- Responsible for maintaining proper inventory control procedures and documentation for all finished product produced, stored, and shipped from the warehouse fulfillment center.
- Adhere to all environmental, health and safety SOPs, regulatory requirements, equipment, policies and procedures, including any department specific requirements.
- Other duties and projects as assigned.
At a minimum, you have:
- 3-5+ years of previous leadership and supervisory experience.
- Fulfillment center and shift management is highly preferred
- GED or high school diploma, Associate's degree or higher preferred.
- Must be willing to work a flexible schedule
- Proactive and motivational customer focused attitude to help set the tone for an energetic work environment.
- Excellent communications skills both verbal and written.
- Strong prioritization and time management skills with attention to detail and accuracy.
- Proficient knowledge of computers and applications such as Microsoft Office (Word, Excel), Google Docs and Gmail.
An estimate of the current salary range is $60,000 - $70,000. H&H also offers a comprehensive Total Rewards package that includes equity grants of restricted stock (RSU's) so that H&H employees own a piece of our company.
The actual amount will take into account a range of factors that are considered in making compensation decisions including but not limited to, skill sets, experience and training, licensure and certifications, and location.
Consult with your Recruiter during any potential screening to determine a more targeted range based on the job-related factors. We don't ever want the pay range to act as a deterrent from you applying!
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