A higher degree of healthcare.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion. We are proud to offer a respectful, welcoming environment where every patient, family, student, and colleague is valued and honored.

UW Medical Center - Northwest is hiring an Assistant Administrator for Patient Care Services. The Assistant Administrator is a member of our senior nursing leadership team and will play a key role providing administrative leadership and operational guidance to our medical center.

About our Medical Center:
UW Medical Center - Northwest is a full-service nonprofit community hospital in North Seattle. We are a proud member of the UW Medicine healthcare system and offer a comprehensive range of medical, surgical, and therapeutic services to our patients. Our medical center has 281 beds and more than 2,000 employees. We are proud to foster a culture that is both innovative and collaborative - this position will play a key role in our commitment to providing world class patient care.

Position Overview:
The Assistant Administrator for Patient Care Services will be responsible for leadership of the Acute Care clinical programs and professional nursing practice at UW Medical Center - Northwest. The Assistant Administrator will directly oversee 6 Nurse Managers and will indirectly oversee approximately 500 FTEs, with matrixed supervision of department-specific clinical nurse specialists and educators. The Assistant Administrator will oversee the complex and integral operations of our hospital’s acute care inpatient services, including our Medical-Telemetry Unit, our Orthopedic-Neurosurgery Unit, our Progressive Care Unit, our Intensive Care Unit, our Medical-Surgical Extend Unit, our Surgical Services Unit, our Nursing Float Pools, our Patient Throughput teams, and our Outpatient Infusion Floor. This position will collaborate with a broad number of departments and leaders across UW Medicine and will represent our medical center in local, statewide, and national committees.

Key areas of focus will include:

The patient experience through our Patients Are First initiative

Professional nursing development

Workforce management (staffing models and staff deployment)

Financial compliance and financial reporting

Staff and physician relationships

Patient access and throughput

Program efficiencies

Quality improvement

Regulatory compliance (The Joint Commission, Department of Health, etc.)

Position Responsibilities:

Serves as the Patient Care Services leader, working collaboratively with the Associate Chief Nursing Officer in all aspects of leadership

Chairs numerous committees and task forces

Serves as a role model for managers, faculty, and staff in demonstrating UWMC values and Service Culture Guidelines

Provides leadership and direction in accordance with organizational goals and objectives

Works with interdisciplinary teams to coordinate patient care operations and care delivery

Ensures best practice for nursing sensitive quality indicators such as falls, central line infections, pressure injuries and catheter associated urinary tract infections

Works with teams to ensure that evidence-based practice is utilized in all care settings

Supports nursing research and shared governance models on all units

Hires, develops, mentors, coaches and supervises team members and direct reports

Counsels and develops nursing managers and employees

Works with management teams to address staff grievances or concerns

Actively develops emerging nurse leaders to ensure solid succession planning

Ensures that clinical managers and other leaders within the division function as an effective team

Works collaboratively with department administrators to engage medical staff in efficient unit operations and productivity

Develops multiple annual department budgets to meet designated targets

Develops capital budget priorities for assigned programs

Monitors productivity reports and financial performance and takes necessary corrective action

Collaborates with managers to review benchmarks and implement staffing plans to ensure adequate staffing levels and optimized resource utilization

Plans annual program quality improvement projects and implements improvements

Oversees quarterly or periodic progress reports on QI performance monitors and dashboards

Plans and directs improvement initiatives for assigned programs

Allocates resources to support managers and medical directors on unit-specific initiatives

Collaborates with EHR teams to improve effectiveness of documentation

Models customer service standards at all times

Uses data to prioritize quality improvement efforts to maximize impact on patient care improvements

Oversees infrastructure and ensures programs meet all regulatory standards in a continual readiness framework

Ensures that program staff are trained in all areas of compliance (TJC, DOH, etc.)

In the absence of the Associate Chief Nursing Officer, carries out those duties

Serves as Administrator on Call when designated

Position Requirements:

Bachelor's Degree in Nursing, Health Care Administration, or a related healthcare/science field

Master's Degree in Nursing or Health Services Administration

An active RN license in Washington State

5 years of progressively responsible leadership experience in an academic medical center

Demonstrated competence in financial management, clinical management, and practice management

Comfortable and conversant with tools and techniques associated with process improvements and change management

Successful track record of effective management, including program management

Credible presence with a professional image

UW Medicine includes Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.