Job description

As an Assistant Manager, you will play a crucial role in supporting the overall operations and success of the restaurant. You will assist the General Manager in managing daily activities, supervising staff, and ensuring exceptional customer service. This position requires strong leadership skills, excellent communication, and a passion for delivering an outstanding dining experience.

Responsibilities:

• Assist the General Manager in overseeing the daily operations of the restaurant, including opening and closing procedures.
• Supervise and provide guidance to restaurant staff, including servers, hosts/hostesses, bartenders, and kitchen personnel.
• Train new employees on restaurant policies, procedures, and service standards.
• Ensure compliance with food safety and sanitation regulations, maintaining a clean and organized restaurant environment.
• Manage inventory and order supplies as needed, ensuring optimal stock levels.
• Handle customer inquiries, complaints, and concerns, providing resolution and ensuring customer satisfaction.
• Assist in scheduling employee shifts and managing labor costs while maintaining appropriate staffing levels.
• Monitor and maintain high standards of service, food quality, and presentation.
• Assist in implementing marketing and promotional strategies to drive sales and increase customer engagement.

Qualifications:

• Valid health permit is required.
• Previous experience in a supervisory or management role within the restaurant industry is preferred.
• Strong leadership abilities with the ability to motivate and develop a team.
• Excellent communication and interpersonal skills.
• Exceptional customer service skills with a focus on guest satisfaction.
• Knowledge of food safety and sanitation regulations.
• Ability to handle challenging situations with professionalism and composure.
• Strong problem-solving and decision-making abilities.
• Flexibility to work evenings, weekends, and holidays as needed.
• Proficiency in using restaurant management software or POS systems is a plus.

Job Types: Full-time, Part-time

Pay: $45,000.00 - $60,000.00 per year

Benefits:

• Paid time off

Experience level:

• Under 1 year

Shift:

• 10 hour shift
• 12 hour shift
• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Jersey City, NJ 07302: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service (Preferred)

Work Location: In person

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