Job description

maurices is a world-class specialty retailer that caters to young-at heart fashionistas in small towns. Rated by Forbes Magazine in 2010 as one of the top 10 Employers in Retail, we pride ourselves on our excellent training programs and the consistent feedback we get from our associates who love to work here. We genuinely care about our customers, our communities, our associates, our business partners, and our results.

We value the unique strengths and diversity of each individual, which makes us a better place to work, a better store to shop, and a better member of our communities. Associates in all positions play an integral role in our business.

What You’ll Do:

This challenging and rewarding role provides the opportunity to assist in the supervision of a store team focused on creating an unforgettable shopping experience that leaves our customers looking and feeling their best. Of course; the assistant manager interacts with customers on a regular basis providing fashion advice and helping customers grow their wardrobe.

What you’ll get in return:

• A flexible work schedule
• Working with others who love fashion and have fun
• Industry leading training programs
• Growth and advancement opportunities due to our continued store growth and stability (we have been around 80 years!)
• Opportunities to connect and actively participate in community events
• A 40% discount..........yes 40
• Inclusive benefits; you name it we’ve got it!

Job Title: Part Time Assistant Manager

Supervises Stylists, Sales Support
Reports to Position: Store Leader, First Assistant Manager

GENERAL DESCRIPTION

Responsible for being a service leader in the store by leading store team members to deliver a consistent brand experience and provide excellent service to all customers. Contributes to the achievement of stores sales goals, visual brand expectations and execution of store operations.

Key Accountabilities: Responsible for overseeing the store and staff in the absence of maurices full time management.

PERFORMANCE REQUIREMENTS

Key Responsibilities:

• Ensures the successful execution of our customer service philosophy by:

o Practicing our Customer First Culture:

• Building an Authentic Connection: Connect with every Liv in a genuine way and delivering a welcoming first moment.
• Create an Amazing Experience through asking open ended questions, making relevant recommendations, and sharing the benefits of our mymaurices rewards card & maurices credit card.
• Become an Expert Stylist: Communicate your style expertise and build credibility with Liv.

o Building sales through a commitment to our Customer First Experience. Consistently deliver, coach, and develop the behaviors of Connect, Observe, Suggest & Sell.

o Promoting an Omni Channel experience for Liv by utilizing loyalty programs, promoting maurices.com and using technology as a selling resource. o Leading by example and consistently demonstrating a customer first philosophy.

Contributes positively to store results through:

o Our Customer First Survey.

o Personal and team recognition through “Love Notes” from Liv.

o Store Sales Results.

Contributes to the team experience by:

o Reacting quickly and communicating with team members regarding customer and store activity needs.

o Being inclusive, positive, and treating all team members with respect.

o Engaging team members.

o Being receptive to feedback from others and making timely changes.

Leads and contributes to the brand experience by:

• Setting daily goals, determining, and assigning tasks, and motivating the team.
• Ensuring work is accomplished on time, thoroughly, and according to company standards.
• Supporting the development of the team by coaching and providing timely open, honest, and direct feedback.
• Recognizing and celebrating associate service interactions and recognizes “Love Notes” delivered through our Customer First Survey.
• Demonstrating a commitment to ongoing learning through participation in LEAD and field training programs.
• Exercising good judgment and demonstrating professionalism.
• Efficiently and accurately implementing maurices Operating Procedures.
• Understanding and executing all visual brand expectations.
• Representing the company’s current fashion.

Consistently works scheduled shifts and maintains a flexible schedule to meet store needs.

Adheres to and enforces all company policies, procedures, safety practices and loss prevention procedures .

WORK EXPERIENCE AND EDUCATION REQUIREMENTS

• 1 year of customer service experience and supervisory experience preferred
• Ability to foster a team environment and create a positive working environment
• Experience in training and directing others
• Ability to take initiative in making decisions
• Demonstrating ability to achieve goals
• High School Degree or GED preferred.

Unique Requirements

• Work varied hours/days as business dictates
• Able to operate and use all equipment necessary to run the store
• Able to operate computerized register system

Physical Requirements

Standing/Walking – 100%

• Customer Service – greeting and assisting customers, retrieval, and direct selling of merchandise.

Mental Alertness – 100%

• Responsive to customer needs.
• The ability to recognize and resolve security issues and customer concerns.
• Follow specific sales techniques. o Comprehension of policy and procedures.

Lifting – 60%

• Must be able to lift a minimum of 10-20 pounds repeatedly; occasional ability to lift up to 50 lbs.
• Merchandising of store – moving clothing / displays and moving / unpacking merchandise cartons.

Push/Pull/Reach both forward and overhead – 60%

• Merchandising of store – hanging and moving clothing, moving boxes and displays.
• General Store maintenance – vacuuming, cleaning stores windows, counters and displays.

Hand Dexterity – 50%

• Operation of the POS equipment.
• General store maintenance – dusting and cleaning.
• Ticketing of merchandise and markdown tagging.

Stooping/Bending – 20%

• Merchandising of store – unpacking and hanging clothes.
• General store maintenance – dusting and cleaning.
• Steaming of merchandise.

Job Type: Part-time

Pay: From $11.76 per hour

Benefits:

• Employee discount
• Flexible schedule

Experience level:

• Under 1 year

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekend availability

Ability to commute/relocate:

• Statesboro, GA 30458: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service and/or fashion retail (Preferred)

Work Location: One location

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