Associate Director, Brand Solutions

Full Time
New York, NY
Posted
Job description

Job Title: Associate Director, Brand Solutions

Work Location: USA (Remote)

Start Date: ASAP

Recently named 2022 'Adweek Creator Agency of the Year', Whalar is a global, award-winning creator commerce company that works closely with today's biggest brands, content creators, and world-leading social platforms to deliver innovative and creative content. We differentiate ourselves by our unique capabilities, including proprietary technology, brand partnership expertise, brilliant creator talent management, and dedicated Web3 innovation practice.

We believe this is a rare chance to join a truly special team and to help us shape the future of a highly respected, growth-oriented business that is committed to doing well by doing good.

About Brand Solutions:

The Brand Solutions team has ultimate responsibility for the creative output of our campaigns and programs. Brand Solutions will have a helicopter view over all parts of a collaboration and will work with the expert teams and specialist partners (both internally and externally) to bring a brand's creative vision to life. This will include helping brand partners to access Whalar's full suite of casting and production services to tap into the right communities in order to tell the right stories through the right voices. The Brand Solutions team are the gatekeepers and guardians of the brands we work with.

The team has three core functions:

  • Oversee client relationships, budgets and timings across any executional workflows
  • Act as the central resource that brings in the right expertise at the right time
  • Facilitate retention and client satisfaction through excellent operational and servicing standards, and quality creative output

Here's what you'll do day-to-day:

  • Act as a senior liaison with clients, content creators, cross functional teams and other partners, ensuring the delivery of flawless campaigns through exemplary client service
  • Competently and confidently deliver campaigns across all social media & content platforms - TikTok, Twitch, YouTube, Instagram, Meta
  • Oversee seamless day-to-day operations of campaign delivery, ensuring projects are effectively set up for success, including set up of new workflows
  • Build a 'virtual project squad' around the goals and vision for a project for optimal execution
  • Deliver accurate and effective pricing and resourcing plans - Track budgets and financial tracking on all spends, ensuring budgets are fully optimized
  • Responsible for campaign reconciliation
  • Be a positive, solutions-first role model and expertly mentor, train and develop team members through robust career pathing
  • Proactively identify gaps that require new processes and support Directors in developing and implementing new systems and processes for seamless delivery
  • Maintain project workflow tools (e.g. Asana, Echo), templates and ensure no silos between virtual project teams
  • Be a consultative category lead offering up true creator economy expertise and knowledge of your patch
  • Work alongside the Measurement, Media & Analytics team to develop and implement paid amplification and conversion strategies
  • Be an excellent storyteller. Present work to existing and prospective clients in an engaging and impactful way
  • Represent our work and the company in both internal and external forums through presentations, speaking opportunities, awards submissions etc.
  • Have high trust with leadership and showcase exceptional client and objection handling skills, able to serve as a point of escalation

Experience

  • Have 6+ years' agency or brand experience, including team management
  • Have strong detail-oriented communication, organizational and interpersonal skills
  • Have a solid understanding of the creator economy, social media advertising ecosystem and an insatiable appetite for learning about industry innovations
  • Appreciate and understand the value of top quality creativity
  • Be a curious self-starter with a problem-solving mindset and a proactive, can do attitude
  • Multiple languages is a plus
  • Proven track record of successful program delivery and account growth with large customer accounts
  • Great management skills, a natural leader and motivator of people

The base salary range for this role is $100,000 - $110,000

Our Values:

Our people are our superpower. At Whalar, diversity, equity, inclusion, and accessibility are at the core of who we are. We are deeply committed to reflecting on the unique journeys, authentic voices, and perspectives of our people, our creators, and the communities they represent. Our hope is to impact accessibility beyond compliance and help break societal stigmas and stereotypes. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for everything creator, we want to meet you, and we encourage you to apply.

The Perks:

Whalar is a remote-first working environment, providing our employees with the flexibility to be their most creative and successful versions of themselves. Whalar is located across 18 states in the US and 6 countries including offices in London, Berlin and Malaga, Spain. Whalar provides flexible benefits and collaborative work environments/experiences, empowering employees to work productively in a setting that best and uniquely suits their needs.

Benefits:

  • Company-wide yearly bonus
  • Private medical insurance
  • Health care plan
  • 4.5 day work week
  • 25 days of PTO + Sick days + Winter break
  • Private pension scheme
  • Monthly phone/internet reimbursement
  • Professional development stipend
  • Home office allowance
  • 16 weeks of paid maternity/paternity leave
  • Calm App subscription (Add up to 4 dependents)
  • Fwrd personal development App subscription
  • Volunteer Days
  • Social Programs

Whalar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Equal opportunity extends to all aspects of the employment relationship, including hiring, promotions, training, working conditions, compensation, and benefits.

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