Position Number:

115869

Title:

IT Support Spec

Functional Title:

Audio Visual (AV) Technician

Category Status:

20-Nonexempt,Regular

Applicant Search Category:

Staff

University Authorized FTE:

1.000

Unit:

USG-Shady Grove Center

Hiring Range Minimum:

58629

Hiring Range Maximum:

70354.8

Campus/College Information:

Founded in 1856, University of Maryland, College Park is the flagship institution in the University System of Maryland. Our 1,250-acre College Park campus is just minutes away from Washington, D.C., and the nexus of the nation’s legislative, executive, and judicial centers of power. This unique proximity to business and technology leaders, federal departments and agencies, and a myriad of research entities, embassies, think tanks, cultural centers, and non-profit organizations is simply unparalleled. Synergistic opportunities for our faculty and students abound and are virtually limitless in the nation’s capital and surrounding areas. The University is committed to attracting and retaining outstanding and diverse faculty and staff that will enhance our stature of preeminence in our three missions of teaching, scholarship, and full engagement in our community, the state of Maryland, and in the world.

Background Checks

Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify you from employment.

Position Summary/Purpose of Position:

This position is located in Rockville, MD
Under general supervision, provides complex level support, serves as a lead worker performing production control activities such as supporting all USG video conferencing infrastructure. Provide maintenance and technical support to campus-wide audio visual (AV) systems and technologies. Work schedule Tuesdays – Fridays 1:30PM to 10:00 PM and Saturdays 8:00 AM to 4:30 PM

Minimum Qualifications:

• Thorough knowledge of applicable computer hardware or software.
• Skill in operating supported computers and peripherals; in configuring computer hardware and software; to analytically design program logic or solve technical problems.
• Ability to communicate effectively both orally and in writing; to work effectively with clients; and providing guidance and instruction to others.

Preferences:

• Associate or Bachelor’s degree in information technology; AV-related professional certifications, such as CTS.
• 3 to 5 years of experience working in the A/V & video conference industry – particularly in an in-house environment such as universities, hotels, conference centers.
• Knowledge of and skilled in setting up and operating various audio visual control systems, projection systems, video playback equipment, digital video cameras, and various audio systems.
• Working knowledge of Polycom and other video conferencing technologies.
• Working knowledge and experience in repairing various AV systems.
• Troubleshooting skills, technical understanding and attention to detail.
• Ability to analyze problems and select corrective action.
• Skills in communication, verbally and in writing.

Additional Certifications:

Additional Information:

Job Risks

Not Applicable to This Position

Physical Demands

• Occasional lifting of AV equipment and computer hardware
• Required to work outside of normal scheduled working hours (i.e. early mornings, late evenings, weekends as scheduled)

Posting Date:

02/21/2023

Closing Date:

03/06/2023

Open Until Filled

No

Diversity Statement:

The University of Maryland, College Park, an equal opportunity/affirmative action employer, complies with all applicable federal and state laws and regulations regarding nondiscrimination and affirmative action; all qualified applicants will receive consideration for employment. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, religion, sex, national origin, physical or mental disability, protected veteran status, age, gender identity or expression, sexual orientation, creed, marital status, political affiliation, personal appearance, or on the basis of rights secured by the First Amendment, in all aspects of employment, educational programs and activities, and admissions.