Job description
Who We Are…
We are a collection of members' clubs, restaurants, hotels and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally. Soho House is a space for its diverse membership and teams to connect, grow, have fun and make an impact.
The vibes…
At Soho House culture is everything and we believe that our Houses are only as good as the people who work within them. Whether it's a private members' club, hotel, restaurant, spa or gym each of our sites has its own style and atmosphere. We aim to make sure that all our guests and members have a great time and we firmly believe it's our people who make that happen.
The team…
At Soho House the Bar team reports to a Bar Manager. The team is comprised of problem solvers who can think quickly on their feet and are experts in providing exceptional service through unique experiences. The team is approachable yet sales oriented and passionate about food, drink and culture. They are adaptable, team players who proactively take ownership of deliverables and humbly provide results.
The role…
At Soho House, the Bartender is responsible for preparing alcoholic and nonalcoholic beverages, serving food and providing excellent service accompanied by memorable experiences to all guests and members who visit a Soho House & Co. property. As a Bartender you are an extension of the brand, management team and global food and drink program. As a result, you will be responsible for professional behavior, charismatic and positive energy to create a fun environment that drives conversation and sales.
A successful Bartender will greet customers, learn and remember their preferences, answer questions, recommend menu items, and prepare and serve beverages. You will also upsell items, create recipes, utilize proper equipment and ingredients, and handle basic cleaning duties. To succeed as a Soho House Bartender, you should have a neat appearance and an engaging, friendly personality. You should be efficient, observant, knowledgeable, and personable with a thirst for all things craft cocktails!
Main Duties
- Follow steps of service and company guidelines for preparing cocktails and other juices and drinks used at the bar
- Maintain a clean and organized section as well as collaborate with other bartenders to; wash glassware and utensils after each use, Clean up after customers and clean work area
- Educate guests and members about beverage options learned through House Tonic trainings
- Discuss and describe daily specials, seasonally influenced menu items and food pairing options to promote additional sales through creating optimal experience for dining
- Collect payment on all sold items and operate a cash register
- Check identification of customers to make sure they meet age requirements for purchase of alcohol and tobacco products as well as determine when a customer has had too much alcohol.
- Arrange bottles and glasses to make attractive displays that promote specific beverage options and can increase overall sales and member / guest experience
- Serve customers in a friendly and helpful manner
- Monitor and maintain an inventory of supplies and delegate replenishment of items to Barbacks
- Mix ingredients according to drink recipes to maintain a globally unified beverage program and consistent experience
Required Skills/Qualifications
- 2+ years' experience working in high-volume F&B operation
- Craft cocktail experience and working with seasonally influenced perishable items
- Ability to multitask and deliver drink requests in a timely and efficient manner while maintaining consistency
- Strong communication and people skills
- Flexible schedule and reliable
- Tips certified.
- Micros a plus.
Physical Requirements
- Must be able to seize, grasp, turn and hold objects with hands.
- Must be able to work on your feet for at least 8 hours.
- Fast paced movements are required to go from one part of the club to others.
- Must be able to move, pull, carry or lift at least 40 pounds.
- Occasionally kneel, bend, crouch and climb as required.
Benefits
We Have The Perks...
Soho House offers competitive compensation packages that feature global benefits and perks. We pride ourselves on our training to development options for the technical and managerial skills necessary to grow a career.
- Hourly Rate: $16.04/hour Plus tips
- The Basics:
- Medical, Dental and Vision Health Care Coverage
- 401K with company match
- Paid Time Off (Sick, Vacation, Personal)
- Pet Insurance
- Brand Discounts: Hotel, Restaurant, Soho Home and Cowshed Spa
- Parental Leave (12-26 weeks, pending tenure)
- The Extras:
- Soho Impact: mentoring, apprenticeship, local outreach and sustainability programs
- Learning & Development: An extensive range of courses for all employees
- Cookhouse & House Tonic: Trainings and events for all employees
- And more…!
Opportunities for all…
Soho House was created to bring diverse communities of people together, and we take the same approach when building our teams. We thrive on differences and believe it is critical to our success as a global company. Soho House is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
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