About

Since 2005, Crystal Management provides information technology (IT) infrastructure, systems integration, cybersecurity, facility design and transition, and professional services to customers in the defense, civilian federal agencies, homeland security, intelligence, and commercial sectors. We understand the mission demands innovative approaches, technology, and people. With talented professionals deployed worldwide, Crystal Management delivers IT enterprise solutions, systems engineering, and management consulting services for the largest transformation and restationing programs in defense history. Crystal Management is a service-disabled veteran-owned small business.

Position Summary

Crystal Management is seeking a Cable Technician to help support our Joint Service Provider Enterprise Transport Management - Next Gen (JSP ETM-NG) program at the Pentagon in Arlington, VA. Due to the nature of work this role entails, telecommuting is not allowed and will require the employee to report full-time onsite.

The Cable Technician is responsible for installation and documentation of new and/or updated Inside Plant cable infrastructure including conduit, cable trays, copper, coax, fiber, and all associated elements in the Pentagon, Mark Center, and buildings within the NCR supported by JSP.

Work Schedule: NIGHT shift, 8:00 pm - 6:00 am, Monday - Thursday

Responsibilities

• Must follow JSP and commercial best practice procedures, standards required for installation of cable racks, wiring of the racks and testing required during installation.
• Analyzes, administers, and maintains telecommunications and network cabling infrastructure.
• Complete service orders and repair activities related to Category 6 cabling, Voice over IP networks (VOIP), and fiber optic cabling infrastructure.
• Dress, terminate and test cables and components using power tools and ladders
• Installs, maintains, and repairs voice and data communications systems
• Interprets service orders, circuit diagrams, and electrical schematics
• Tests, locates, installs, and repairs cabling infrastructure associated with trouble calls, and performs routine maintenance
• Verifies work order information and receipt of all necessary equipment and information
• Verifies service by testing installed cabling, and identifying, correcting, or escalating problems.
• Documents network by labeling and routing equipment and cables; recording configuration diagrams and specifications
• Maintains network by troubleshooting and repairing outages; testing network back-up procedures; updating documentation
• Identify, track, and remove abandoned cable, and keep cable neatly tied and bundled while maintaining safety standards
• Dress, terminate and test cables and components including CAT6 and fiber optic cabling.

Required Qualifications

• Well versed in the use of network cabling test equipment including network testers, copper cable testers, fiber OTDRs and fiber power meters.
• In-depth knowledge of TDM networks
• Ability to work with power tools and ladders
• Ability to work well with others and communicate with supervisors
• Computer literate with basic Networking Skills
• Maintains current knowledge of relevant technologies as assigned
• Participates in special projects as required
• Ability to work well with others and communicate with supervisors.

Education/Certification Requirements

• Bachelor's Degree in a related technical discipline, or the equivalent combination of education, technical training, or work experience.

Required Qualifications

• 3 - 5 years of related telecommunications experience.
• Must be familiar with BICSI rules, regulations, and standards.
• Must have the ability to communicate effectively to personnel of various expertise levels.
• Solid Customer Support Skills in a high visibility environment.
• Problem analysis and problem solving.
• Attention to detail and accuracy.

Desired Qualifications

• Strong customer service experience is highly preferred

Clearance Requirements

• Active Secret clearance required
• Active TS/SCI security clearance desired

COVID-19 Safety Protocols: To protect the health and safety of its employees and to comply with customer requirements, employees in certain positions may be required to be fully vaccinated against COVID-19 or subject to facility entry safety protocols (e.g., testing, masking, physical distancing), subject to the status of the federal contractor mandate and customer site requirements.

Crystal Management, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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